Supported accommodation - communal heating charge

Service charges, in addition to rent, can be applied to supported accommodation. Many service charges are eligible for housing benefit in the same way as rent. However, where a service charge is made for heating or lighting in a tenant's home, it is excluded from housing benefit and must be paid by the tenant.

You can get details of any rent and service charges due to be paid for a particular property from either the neighbourhood housing office or in the case of Registered Social Landlord or Housing Association properties, from the relevant landlord's office.

Contact Information

Housing: Cumnock and Doon Valley
1 Greenholm Road
Cumnock
East Ayrshire
KA18 1LH
Telephone: 01290 427727
Housing: Irvine Valley and Ballochmyle
Civic Centre North
John Dickie Street
Kilmarnock
KA1 1HW
Telephone: 01563 554650
Housing: Kilmarnock North
Northwest Area Centre
Western Road
Kilmarnock
East Ayrshire
KA3 1NQ
Telephone: 01563 555670
Housing: Kilmarnock Central and South
Civic Centre North
John Dickie Street
Kilmarnock
KA1 1HW
Telephone: 01563 576618
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