Former tenant arrears arise when a tenancy is ended and there is an outstanding rent balance on the account.
If we know the forwarding address of any former tenant with outstanding arrears we will be in contact to request payment. If repeated requests for payment are ignored we will forward the details to a debt recovery agency.
Where no forwarding address is provided, we will retain details of the debt on file. Future applications for housing may be affected by the presence of any outstanding housing debt, which will require to be addressed before the application is activated.