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Frequently asked questions about elections and voting are listed below.

Registration

Am I registered to vote?

You can find out by contacting the Electoral Registration Officer. Phone the Electoral Registration Officer on 01292 612221.

I've just moved house but got the poll card for the former resident. How do I register that this is now my home?

You can apply to register online on the UK Government website or phone the Electoral Registration Officer on 01292 612221. Alternatively, you can apply by filling in a form and returning it to the Electoral Registration Office.

If you want to check that you are still registered at your old address you should contact the Electoral Registration Office in the area of your old address.

Postal voting

What is the deadline for applying for a postal vote for the forthcoming election? 

Phone the Electoral Registration Officer on 01292 612221. 

When should I expect to receive my postal vote?

It will depend on when the next election will be. Check our Elections and Voting webpage which will be updated prior to any electoral event.

If you will be away from home you should double-check this date. Phone the Council Election Office on 01563 576555.

I want to cancel my existing postal vote

You need to make the request to cancel, in writing, to the Electoral Registration Officer, 9 Wellington Square, Ayr KA7 1HL.  

However, for any electoral event, if you have already received your postal vote and posted it back, you will not be allowed to cancel or make changes.

Phone the Electoral Registration Officer on 01292 612221 or email  ero@ayrshire-vjb.gov.uk or write to Electoral Registration Officer, 9 Wellington Square, Ayr KA17 1HL.

What happens after the deadline?

The deadline for postal votes will be determined on each electoral event.

I've spoiled my postal vote

During an electoral event, the Election Office can issue you with a replacement.

Phone the Election Office on 01563 576555.

How and where to vote

What is the date of the election?

The next scheduled electoral event will be the Scottish Parliamentary Election on Thursday 7 May 2026.

How do I find out where my polling place is?

Prior to the next electoral event you will be issued with a poll card which will tell you the location of your polling place.

What time are polling hours?

Polling hours are between 7am and 10pm.

How do I fill in the ballot paper at the polling station?

Information will be provided by staff at the polling station, or if you opted to vote by post, instructions will be in your ballot pack. Information posters will be displayed in the polling place and also in the polling booth.

Phone the Council Election Office on 01563 576555.

Poll cards

I/my family member/my whole block/street hasn't had their poll card

This may not necessarily mean that you cannot vote. Check that you are registered by contacting the Electoral Registration Officer right away. 

If you are registered, you do not need your poll card to vote.

Phone the Electoral Registration Officer on 01292 612221.

These Frequently Asked Questions will be updated ahead of the next electoral event.

My poll card tells me to vote at a polling station I've never voted at before

There may have been a change to your polling place for this election. Did you get a letter to explain this?

Phone the Council Election Office on 01563 576555.

These Frequently Asked Questions will be updated ahead of the next electoral event.

I've received a poll card but I've got a postal vote

Poll cards are also sent to postal voters.

Does your poll card say 'postal poll card' on the front?

  • If yes - you will receive a postal vote for this election.
  • If no - phone the Electoral Registration Officer on 01292 612221.These Frequently Asked Questions will be updated ahead of the next electoral event.

These Frequently Asked Questions will be updated ahead of the next electoral event.

I/a family member is under 18 and got a poll card

 16 and 17 year-olds are allowed to vote at Council and Scottish Parliamentary elections.

These Frequently Asked Questions will be updated ahead of the next electoral even

I've destroyed/lost my poll card. Can I get a new one?

We don't issue replacement poll cards. However, you do not need your poll card to vote at the election. As long as you are on the register you will be able to vote.

Phone the Electoral Registration Officer on 01292 612221 if you want to double check if you are on the register.

These Frequently Asked Questions will be updated ahead of the next electoral event.

I've received a poll card for my spouse/family member who is now deceased

We apologise for any upset that has been caused. The registration of the death in Ayrshire is normally notified automatically.

Phone the Electoral Registration Officer on 01292 612221 or email ero@ayrshire.vjb.gov.uk with the deceased person's details to ensure they are off the register.

The details on my poll card are wrong

Phone the Electoral Registration Officer on 01292 612221.

Access issues

What options are there for voting?

There are different options for casting your vote:

  • at a polling station
  • by post
  • by appointing a proxy to vote on your behalf

What provision is made for disabled people?

All polling stations are fully accessible.

Low level polling booths are available for wheelchair users. Chair/seating provided for voters who cannot stand for long periods.

The staff are trained and have access to equipment to assist disabled electors to vote in secret or with the assistance of polling station staff. Disabled electors may also bring a companion to assist them to vote at a polling station.

Where possible polling places are identified which have car parking provision so that disabled voters may park as close as possible to the station.

Phone the Council Election Office on 01563 576555 for details of access to any particular polling place and the assistance that will be available.

What provisions are made for blind or visually impaired voters?

Tactile voting templates and large print versions of ballot papers are available at all polling places as well as magnifiers to increase the size of the text on a document. As well as the large print version poster, an enlarged hand-held copy of the ballot paper can be given to voters who are partially sighted to take into the polling booth for reference when marking their ballot paper.

You can take a companion with you (close relative or elector qualified to vote) to assist you, or ask staff at the polling place for help.

In addition to the above, the Returning Officer also allows voters with disabilities to use any text-to-speech apps, torch or magnifier that they have on their phone, to assist them in reading their ballot paper.

Phone the Council Election Office on 01563 576555.

What provision is there for non-English speakers?

Ballot papers cannot be printed in languages other than English.

However, there will be guidance notices available in other languages in the polling place.

Phone the Council Election Office on 01563 576555 for further information.

What provision is there for wheelchair users?

Each polling place is different but all have wheelchair access and a low level polling booth. You can obtain more details by contacting the Election Office.

Phone the Council Election Office on 01563 576555 for further information.

Contact Information

 

Election Services
Tel: 01563 576555

 

Ayrshire Valuation Joint Board
9 Wellington Square
Ayr
South Ayrshire
KA7 1HL
Telephone: 01292 612221