Coronavirus (COVID-19)

Face-to-face stillbirth and death registrations have been suspended until further notice.

Following the introduction of the UK Emergency Coronavirus Bill on 26 March 2020, registrars now undertake stillbirth and death registrations by telephone.

Please call us on 01563 576695.

Business hours

Monday: 9am-5pm
Tuesday: 9am-5pm
Wednesday: 9am-5pm
Thursday: 9am-5pm
Friday: 9am-4pm

Useful links

Help and support on arranging a funeral in Scotland (Bereavement Services)

New arrangements for the certification and registration of deaths in Scotland were introduced on 13 May 2015.

This included the establishment of an independent review service run by Healthcare Improvement Scotland. Information on all aspects of the Death Certification Review Service is available on the Healthcare Improvement Scotland website. If you wish to make an application for an advanced registration, please inform the registrar when you attend to register the death.

A death must be registered within eight days of its occurrence. Once you are in receipt of the death certificate (MCCD Form 11) you will need to contact the registration office to make an appointment. As we require certain information from the death certificate, It is essential that you have this prior to contacting us. 

If the death took place in Scotland it can be registered at any registration office in Scotland. If the death occurred outside of Scotland then you should register the death in the registration district where it took place.

Who can register a death?

  • any person present at the death
  • the deceased's executor or other legal representative
  • the occupier of the premises where the death took place
  • any person having knowledge of the particulars to be registered

What documents do I need?

  • medical certificate (Form 11) issued by a doctor - this form will be retained by the registrar
  • birth certificate of the deceased
  • marriage certificate of the deceased (if appropriate) - if the person has been married more than once you will need to provide details of their previous spouse(s), including names and occupations
  • NHS card, if available

Cost of registration

Registration is free and an abbreviated certificate will be issued free of charge at the time of the registration.

A full certificate given at the time of registration or within one month of registration will cost £10. Any certificate outwith one month of registration will cost £15.

Our Registration Offices cannot take cash payments. We can accept payment by debit/credit card or cheque.

You will be given a Certificate of Registration of Death (Form 14). This must be given to the funeral director dealing with the funeral arrangements. A Social Security Certificate of Registration of Death (White Form) will also be given to you for DSS purposes. (If the Tell Us Once Service is not used)

The Registrar will contact the Council Tax Service and Electoral Registration Office directly on your behalf within seven days of registration.

Registering a stillbirth

Find out how to register a stillbirth.

Out of hours contact details

If you require a death to be registered urgently due to a funeral needing to take place within a specific timescale, for example, a faith group requiring to carry out a burial quickly, please contact us on the emergency helpline number below.

Tell us once service

The Tell Us Once service notifies various departments such as the Department for Work and Pensions and various council services. To use this service you need to bring the deceased's:

  • national insurance number and date of birth
  • details of benefits or services they were receiving
  • driving license
  • passport

For more information please view the Tell Us Once video below:


Contact Information

Registration Services
Burns Monument Centre
Kay Park, Kilmarnock
Telephone: 01563 576695
Telephone: 01563 576696
24 Hour Emergency Helpline
Telephone: 0345 724 0000 (local rate)