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To help you quickly find the information you need, we have answered our most common enquiries in the frequently asked questions section below.

If you cannot find your answer, or if you have a specific query or suggestion, please contact Bereavement Services.

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Cemeteries, churchyards and crematoriums

Who maintains the cemeteries and churchyards in East Ayrshire?

The service is maintained by East Ayrshire Council.

How many cemeteries and churchyards are there in East Ayrshire?

Is there a crematorium in East Ayrshire?

No. East Ayrshire does not operate a Cremation service.

There are two crematorium facilities in neighbouring authorities and these are:

  1. Masonhill Crematorium, Ayr (South Ayrshire Council), Telephone 01292 266051
  2. Holmsford Bridge Crematorium, Dreghorn (Private), Telephone 01294 214720

When are the cemeteries open to the public?

East Ayrshire Council cemeteries are open 24 hours per day.

Can you drive into the cemeteries?

Cars are restricted to disabled drivers only. There are small car parks at most cemeteries and the public are requested to use these when visiting.

No cars will be permitted prior to a funeral cortege arriving unless specific direction is given by cemetery staff.

Can I walk my dog in the cemetery?

All dogs must be kept under proper control by either keeping the dog on a short leash or under close control.

Why is the Council carrying out safety inspections within its cemeteries and churchyards?

We are required by law to ensure that cemeteries and churchyards are safe places to visit and work.

Do cemeteries have staff during the day?

Not all of the cemeteries are staffed. If you require assistance please contact Bereavement Services.

Can pets be buried in East Ayrshire cemeteries or churchyards?

No, pets are not allowed to be buried in East Ayrshire cemeteries or churchyards.

Does the Council hold the Institute of Cemetery and Crematorium Management Charter for the Bereaved?

Yes. A copy of the Charter and information leaflet is available by contacting Bereavement Services.

How can I find out about my family history?

Registration Services, based at the Burns Monument Centre in Kilmarnock, provide access to Scottish records covering almost 500 years using the ScotlandsPeople Centre software.

You can also contact Bereavement Services.

There will be a charge for this service.

Where can I complain about any problems relating to a cemetery or churchyard?

Arranging burials and funeral directors

How do I arrange a burial?

Burials are normally arranged by contacting a funeral director.

However burials can also be arranged independently without using a funeral director by contacting Bereavement Services.

How do I arrange a Respectful Funeral Service?

We work in partnership with certain funeral directors to provide Respectful Funeral Service package which is respectful, affordable and local.

Please contact Bereavement Services to find out more.

Is there a list of funeral directors?

What are the available times for Interments?

Interment times are:

  • Monday to Thursday from 9:30am to 2:30pm
  • Friday from 9:30am to 2pm

Interments outwith normal working hours will incur an additional charge.

Are there any surcharges relating to burials, and if so what are they?

We no longer make a surcharge for non-residents, however a surcharge applies to interments out with normal working hours, including public holidays.

Do you need to have a religious service at a burial?

No. There is no requirement to have a religious service.

What happens with a death abroad?

Burial lairs

How do I purchase a burial lair?

We have a policy of no pre-sales of lairs. A lair is purchased at the time of arranging a burial.

Are there different types of lairs, and if so what are they?

The following lair types are available:

  1. Full body burial lairs
  2. Cremation casket lairs
  3. Single lairs (Kilmaurs Cemetery)
  4. Individual baby lair - private (Kilmarnock and Cumnock Cemeteries)
  5. Single baby lair - shared (Kilmarnock and Cumnock Cemeteries)
  6. Meadow and woodland burial site (Galston Cemetery)

For further information please refer to the Cemetery Management Rules and Regulations (PDF 77 KB) starting on page 25.

Are there any special burial areas for babies, children, religious ground or beliefs?

Can my family choose a specific lair within a cemetery at the time of interment?

Yes, but this will be at the total discretion of East Ayrshire Council.

If you wish to choose a particular lair, please make an appointment with Bereavement Services.

How many burials can take place in a burial plot?

In normal circumstances it would be expected that a burial plot could accommodate:

  • three coffins, and
  • up to six cremation caskets

However, this may not be achievable due to ground conditions.

If you are arranging an interment, Bereavement Services will let you know about any problems relating to ground conditions as soon as they become aware.

When a lair is purchased does the ground belong to the lair owner?

No, the Council continue to own the lair. The lair owner has the Exclusive Right of Burial only.

If more than one person owns a lair, do all of them have the right of burial?

Yes, the right of burial would be granted to each owner as they pass away or until such times as the lair is declared full.

If more than one person owns a lair, do they all need to agree to work being carried out on a memorial or erect a new memorial?

Where a lair has more than one owner, the Council will only action additional work or erection of a memorial once instruction has been received from all owners.

If lair owners are deceased, their right to erect a memorial or have their name placed on an existing memorial will remain.

Can I pass ownership of my lair to another person?

Yes, lairs can be transferred.

This must be done via the Council’s procedures which is legally binding (valid Will, Statutory Declaration and Renunciation Form or Form of Assignment). Lairs cannot be transferred by any other means.

Bereavement Services staff will be happy to assist.

Can ownership be transferred to another family member if the original lair owner cannot be traced?

Only in certain circumstances and by a legal process. Bereavement Services will be happy to assist.

If a purchased lair is not used what happens to it?

The lair owner may wish to sell back the lair to the Council at the purchase price.

Under the terms of the Cemetery Management Rules, the Council may, after a period of 50 years, failing interment or transfer of lair, forfeit the right of burial.

Can I get a plan of a cemetery or part of a cemetery where I have a lair?

Plans can be viewed at our Bereavement Services office. Assistance will also be given to locate a particular lair.

A small local plan of particular lairs maybe available.

Where can I find the details of a lair?

Bereavement Services staff will be happy to assist with lair searches. Please note that there may be a charge for this service.

Can you scatter ashes from a cremation over a lair?

No. Ashes can damage the lawn area and may cause distress to other cemetery users, however you can arrange to inter ashes within a lair.

Contact Bereavement Services for further information.

Can you section off an area of the lair with a fence or kerb?

No. Memorials or artefacts should not be placed in any way over the grassed area of a lair, or any part to be opened or over any adjoining lair.

All artefacts will be removed and stored for a period of 21 days. Thereafter they will be respectfully disposed off.

For further information please refer to the Cemetery Management Rules and Regulations (PDF 77 KB) starting on page 25.

How long do floral tributes or wreaths remain on a lair?

Floral tributes and wreaths remain on a lair for a minimum of 14 days.

Christmas wreaths will be removed in line with notices placed within a cemetery, and anyone wishing to keep these wreaths will need to remove them before the time-frame stated on the notices.

What happens if floral tributes are damaged?

The placing of flowers, artefacts or ornaments on a lair is done at the persons own risk.

The Council will not be liable for the loss of, damage to or destruction of any such items caused by:

  • weather
  • animals
  • theft
  • malicious damage
  • negligent acts of any person whilst within the cemetery

We reserve the right to remove flowers, artefacts, ornaments if they are not:

  • placed at suitable locations at or near the head of a lair
  • deteriorated and have become unsightly

Can you plant shrubs or flowers on a lair?

No. Planting on lair space is not allowed.

Why has the ground sunk at some lairs?

This is due to the soil movement after the interment.

We level lairs approximately two weeks and eight weeks after the initial interment. After this, lairs are monitored and levelled as part of the maintenance.

Why is soil or soil boxes on my grave?

There may be a need to place soil or soil boxes on lairs next to graves being opened for burial.

This will be for a limited time and all graves will be reinstated.

We apologise for any distress or inconvenience and will make every effort to keep the time that soil and boxes remain on the grave to an absolute minimum.

Are you allowed more than one memorial and vase on a lair?

Only one memorial or headstone will be permitted at the head of lair.

You may also place one flower vase per lair in the space provided at the head of each lair, the crown head or on the base of the memorial.

We do not accept any responsibility for the loss or damage to vases. Glass or pottery containers are not allowed.

Green burial lairs

Does the Council offer green burials?

Yes. We have a meadow and woodland burial site at Galston Cemetery.

How many people can be buried in meadow or woodland lairs?

Both these types of lairs allow one full body interment.

Can cremated remains be buried in meadow or woodland lairs?

What type of memorial is allowed at meadow or woodland lairs?

Memorials and headstones

Is a headstone necessary?

This is a personal preference and entirely up to the family and lair owner.

Can you place a seat within a cemetery?

Yes, seating may be allowed in certain areas within a cemetery.

Permission must be requested from Bereavement Services and an application form must be completed.

There is a fee for this service.

How do I get a headstone or memorial erected and what is accepted?

Only recognised Accredited Memorial Masons may work within the cemeteries and churchyards of the Council. For example:

  • British Register of Accredited Memorial Masons (BRAMM)
  • National Association of Memorial Masons (NAMM), or
  • any other recognised accredited Memorial Mason

List of Accredited Memorial Masons

A full list is available from Bereavement Services or visit monumental masons.

How to order a memorial

Lair owners are required to appoint an Accredited Memorial Mason to work on their behalf. A monumental permit will be issued by the Council to erect, repair, renovate, add inscriptions to memorials.

There is a charge for all applications which includes a foundation where required.

Who owns the memorial or headstone

A memorial or headstone is owned by the lair holder. The Council do not own any headstones or memorials on a purchased lair.

Who is responsible for the memorial or headstone after it is erected?

The lair owner is legally responsible for the memorial or headstone, any future maintenance and costs.

What happens to a memorial or headstone if there is no family, or lair owners cannot afford to carry out repairs?

Staking and tying is a temporary measure.

We shall continue to inspect memorials and shall sheugh (ditch in), lay flat, stake and tie or apply any other suitable method to memorials which have not had any repair/remedial work carried out.

Do inscriptions need to be a set format, or can you inscribe anything that you wish?

We have to approve inscriptions prior to issuing a permit. Please note that some wording will not be allowed.

What does a memorial or headstone inspection involve?

Trained staff carry out a visual, manual and if appropriate a mechanical test using a topple tester.

All findings are recorded, stored, and photographs are taken where necessary.

Are memorials or headstones removed from the cemetery?

At this time the we do not remove memorials from the cemetery, however the Council reserve the right to remove any dangerous memorials from a cemetery or churchyard.

What happens to a memorial or headstone identified as being unsafe?

Memorials are inspected by trained staff. If a memorial is identified as a Category 1 (dangerous), then it is required to be made safe immediately.

We have agreed to stake and tie memorials as a temporary measure. We also sheugh (ditch in) memorials or any other suitable method of making memorials safe.

These procedures are accepted by the Health and Safety Executive and are in-line with Memorial Management guidelines.

Lair owners are reminded that responsibility for maintaining memorials lies with them. If a memorial is unsafe and the lair owner cannot be traced we will make it safe.

Since January 2003 all memorials have been erected to the British Standard 8415 specification by Accredited Memorial Masons.

What is meant by Category 1, 2 and 3?

Category 1 – memorial is dangerous and requires to be made safe immediately.

Category 2 – memorial requires to be re-inspected within one year.

Category 3 – memorial requires to be re-inspected in five years.

Why am I not contacted after the safety work to my memorial or headstone is carried out?

A Category 1 memorial requires to be made safe immediately.

Once this has been done we will contact the last known registered lair owner. This may not always be possible as many lairs have not been transferred, or owners have moved away from the original address given without informing the Council.

Can I inspect and repair my own memorial or headstone?

No. Many memorials and headstones are extremely dangerous, please don't inspect them.

Only Accredited Memorial Masons can carry out improvements or repair work, and before any work can take place a permit is required.

An application form can be requested from Bereavement Services. There is a charge for a permit.

Will the Council re-erect my memorial or headstone for me?

Not at this time.

We may, as part of our safety programme, re-erect a memorial. Lair owners should appoint an Accredited Memorial Mason to carry out all installation and repair works.

Can I re-erect my deceased relative's memorial or headstone?

Yes. This can be carried out without transfer of lair.

Please contact Bereavement Services.

Contact Information

Bereavement Services
Western Road Depot
Western Road
Kilmarnock
KA3 1LL
Telephone: 01563 554425