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We understand that the bereavement process is a traumatic time for families and aim to provide support in a caring, professional and sensitive manner.

We are here to help, please contact us.

Arranging a funeral

To find out about the services we provide please contact us.

Advice on arranging a funeral in Scotland can also be found at Scottish Government: Arranging a funeral.

Respectful funeral service

A funeral is deeply personal. It is an opportunity to say goodbye, to mourn a loss and to celebrate the life of a relative, friend or loved one.

To support and help our communities during times of bereavement, we have worked closely with local funeral directors to create a Respectful Funeral Service package. Our aim is to create a funeral service package with our partners which is respectful, affordable and local.

Our Partners are offering a tailored funeral package with savings of approximately 29% to 61% of the Scottish average cost for funeral directors services of £2,839.01 (2018).

The Respectful Funeral Service is dignified and professional but still affordable, and provides an alternative choice to consider for your departed friend, relative or loved one. Our package includes:

  • collection of the deceased from within East Ayrshire or any NHS Ayrshire and Arran property (mainland) 
  • care and preparation of the deceased 
  • a choice of coffin ranging from light or dark wood effect or environmental.
  • a place of rest and viewing facilities 
  • a hearse and one family car
  • arrangements on the day of the funeral

Additional services include:

  • recovery of the deceased from outwith East Ayrshire
  • a minister, priest or celebrant
  • an additional family car
  • an additional two family cars
  • coffin upgrade
  • embalming
  • order of service
  • newspaper entry Death Notice

Our partners

In East Ayrshire the new dignified, affordable and local funeral service package is being offered by four highly respected local funeral directors:

Alexander Muir Funeral Directors

Alexander Muir Funeral Directors information
New Cumnock 8 Afton Bridgend KA18 4AU

Tel: 01290 338248


Ayrshire Simple Funerals

Ayrshire Simple Funerals information
Kilmarnock 2 Montgomery Place KA3 1JB

Tel: 01563 535222


Barry Whalen Funeral Directors

Barry Whalen Funeral Directors information
Patna 27 Dalvennan Avenue KA6 7NA

Tel: 01292 611148


Bereavement services

We are members of the following professional organisations:

  • Institute of Cemetery and Crematorium Management (ICCM)
  • Confederation of Burial Authorities (CBA)
  • National Association of Memorial Masons (NAMM)

We have responsibility for:

  • 23 operational cemeteries
  • 3 closed cemeteries
  • 9 operational churchyards
  • 10 closed churchyards

Customer feedback survey

We are keen to find out ways to improve our service to you. It would be really helpful if you could take part in our short survey.

  • Bereavement Services Survey
    Complete our survey to help improve our services
  • Have you ever contacted Bereavement Services for advice and support?

Contact Information

Bereavement Services
Western Road Depot
Western Road
Telephone: 01563 554775
Telephone: 01563 554776