Assisted collection service
If you are unable to place your bin or box at the kerbside, and there is not an able bodied person living with you, then we can offer an assisted collection service - a pull out service.
To find out if you qualify, please contact us and an officer will assess your eligibility. If approved, your bins/boxes will be allocated a pull out sticker which highlights your inclusion in the scheme.
Replacement or additional containers
Should you need additional or replacement recycling containers please contact us either by phone or via our report a waste problem online form.