Our special uplift service provides two different types of collections for East Ayrshire residents:
Bulky uplift
A wide range of items can be collected using our bulky uplift service. For example:
- furniture
- carpets
- mattresses
- three piece suites
- electrical items such as televisions
- white goods such as:
- cookers
- fridges and freezers (we will not collect if there's food waste inside)
- washing machines
- tumble dryers
- dishwashers
We also separate as many materials as possible for recycling or reuse. This means uplifts may require more than one vehicle or visit.
Items that will not be collected
The following DIY and demolition debris will not be collected:
- windows
- doors
- garden sheds
- bricks
- slabs or builders rubble
- trees
- fencing
- coal bunkers
- storage heaters
- asbestos
- vehicle parts
- fridges/freezers containing food waste
Charges
The following charges apply:
- One to seven items £39.80 (with the exception of materials containing Persistent Organic Pollutants (POPs) items)
- Any additional items up to a maximum of eight (no more than 15 items in total) will be charged at £5.69 each (with the exception of POPs items)
- POPs items and charges:
- Sofa, £30
- Sofa bed, £40
- Armchair, £15
- Dining room chair fabric, £5
- Home office chair fabric, £7.50
- Futon/Ottoman/Footstool fabric, £15
- Bean bags, £5
- Floor and sofa cushion, £5
- Electrical recliner chair, £35
- Corner suite, £60
Please note that a separate charging structure applies to kitchens and bathrooms.
Discounts
Residents in receipt of benefit relating to Council Tax or Housing Benefit are eligible to a 50% discount on published charges.
You can find your benefits number on your benefits correspondence with the Council or if you don’t have this you can email benefits@east-ayrshire.gov.uk.
Recycling centres
Any items taken directly to our Recycling Centres by residents will be accepted free of charge.
Kitchen and bathroom uplift
If you have employed a contractor to replace your kitchen units or to refit your bathroom, then all waste should be removed as part of their contract with you.
However, if required, we will uplift kitchen units and bathroom suites for a charge of £108.00 per uplift.
Please note that kitchen units and bathroom suites are not accepted as eligible items as part of a bulky uplift request.
Request a special uplift
To arrange a special uplift please fill in our online form:
Request a special uplift
Alternatively you can contact our Cleaner Communities staff who will process your payment, take your name, address and details of the items you wish to have collected.
You will be advised to place your items within your property boundary as close as possible to your usual collection point. We are currently experiencing a very high demand for uplifts, we will endeavour to get your items picked up as soon as we can.
Find out about other ways to pay.
Please note that your request may take up to three weeks due to the amount of requests that we receive.
Reuse project
There are also a number of reuse projects which operate in East Ayrshire. If your unwanted items are in good repair, please consider donating items to these projects to enable others to benefit: