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Our special uplift service provides two different types of collections for East Ayrshire residents:

Bulky uplift

A wide range of items can be collected using our bulky uplift service. For example:

  • furniture
  • carpets
  • mattresses
  • three piece suites
  • electrical items such as televisions
  • white goods such as:
    • cookers
    • fridges and freezers (we will not collect if there's food waste inside)
    • washing machines
    • tumble dryers
    • dishwashers

We also separate as many materials as possible for recycling or reuse. This means uplifts may require more than one vehicle or visit.

Items that will not be collected

The following DIY and demolition debris will not be collected:

  • windows
  • doors
  • garden sheds
  • bricks
  • slabs or builders rubble
  • trees
  • fencing
  • coal bunkers
  • storage heaters
  • asbestos
  • vehicle parts
  • fridges/freezers containing food waste

Charges

The following charges apply:

  • One to seven items £39.80 (with the exception of materials containing Persistent Organic Pollutants (POPs) items)
  • Any additional items up to a maximum of eight (no more than 15 items in total) will be charged at £5.69 each (with the exception of POPs items)
  • POPs items and charges:
    • Sofa, £30
    • Sofa bed, £40
    • Armchair, £15
    • Dining room chair fabric, £5
    • Home office chair fabric, £7.50
    • Futon/Ottoman/Footstool fabric, £15
    • Bean bags, £5
    • Floor and sofa cushion, £5
    • Electrical recliner chair, £35
    • Corner suite, £60

Please note:

  • bulky uplift payments are non-refundable.
  • a separate charging structure applies to kitchens and bathrooms

 

Discounts for residents on benefits

 

If you receive benefits for Council Tax or Housing Benefit, you can get 50% off the standard charges.

You'll find your benefit number on letters from the Council. If you don’t have it, you can request a copy of your benefit notification letter on Our East Ayrshire.

Recycling centres

Items taken directly to our Recycling Centres by residents will be accepted free of charge.

Kitchen and bathroom uplift

If you have hired a contractor to replace your kitchen or bathroom, they should take away all waste as part of their contract with you.

If not, we can collect kitchen units and bathroom suites for a charge of £108 per uplift.

Please note that kitchen units and bathroom suites are not included as eligible items as part of a bulky uplift request.

Request a special uplift

To arrange a special uplift please fill in our online form:

Request a special uplift

Alternatively you can contact our Cleaner Communities team who will:

  • process your payment
  • ask for your name and address
  • take details of the items to be collected

You will be advised:

  • to place your items within your property boundary as close as possible to your usual collection point
  • that bulky uplift payments are non-refundable

Due to high demand your request may take up to three weeks – we will do our best to get your items picked up as soon as possible.

Find out about other ways to pay

Reuse project

If your unwanted items are still in good condition, please consider donating them to local reuse projects:

This helps others and reduces waste.

Contact Information

Cleaner Communities
Western Road Depot
Kilmarnock
East Ayrshire
KA3 1LL
Telephone: 01563 554400 (Option 6)