Please note our online payments system has recently been upgraded and looks a little different. It should now be more user friendly and easier to use on mobile devices. If you experience any difficulties please let us know.
Privacy statement
Use of this service requires you to input your personal details. For information on why we need your personal data and further rights in relation to data protection, please view our privacy statement.
Making a payment
You may need to make a payment for:
Ways to pay
Online
- Payment by card or PayPal
- Accessible 24/7
- Secure and convenient
- No transaction charge
Get more information about our online payment system or make a payment
Direct Debit
- Choose from a range of payment dates
- Covered by the Direct Debit Guarantee scheme
- No transaction charge
- Automated payment
- Secure and convenient
- Most cost effective for the Council
If you wish to pay by Direct Debit you will need to complete a Direct Debit mandate. Please contact Customer Services to request this form.
Phone
- Payment by card
- Accessible 24/7
- Secure and convenient
- No transaction charge
Call our automated payment line 01563 574057.
Customer Service Centres
- Pay any amount by card
- Quick card processing
You can make a payment at any of our five Customer Services Centres.
Please note that these buildings are currently closed to members of the public to minimise face-to-face contact
PayPoint
PayPoints are conveniently located in local newsagents and supermarkets so that you can make your payment at the same time as buying your groceries or newspapers.
- Extended opening hours
- Multiple payment locations
- No transaction charge
- Only cash accepted
- Maximum transaction £300
- Processing requires barcoded payment card or invoice
If you would like to request a new card or order a replacement card (lost/stolen/damaged) please contact Customer Services.
Find your nearest PayPoint location
Find out more about using your local PayPoint