We offer a range of payment methods to ensure you can pay your bills and invoices in the way that is easiest and most convenient for you.
You may need to make a payment for:
How to pay
You can pay for a number of Council Services securely online using a debit or credit card.
Get more information about our online payment system or make a payment
At a Customer Service Centre
You can make a payment at any of our five Customer Service Centres:
- Civic Centre North, John Dickie Street, Kilmarnock
- Rothesay House, 1 Greenholm Road, Cumnock
- Dalmellington Area Centre, 33 Main Street, Dalmellington
- Galston, 24 Henrietta Street, Galston
- Stewarton Area Centre, Avenue Street, Stewarton
PayPoints are handily located in local newsagents and supermarkets so that you can make your payment at the same time as buying your groceries or newspapers.
Find your nearest PayPoint location
Find out more about using your local PayPoint
To pay at your local PayPoint, you will need to be issued with a new type of payment card.
All existing payment card holders (as at February 2014) will automatically be issued with the new type card. However, customer requests for either a replacement card (lost/stolen)or brand new card should telephone 01563 554400 or e-mail firstname.lastname@example.org.
Direct debit is the most efficient and cost effective way to pay your Council Tax or rent. You avoid queues, cheques, postal orders, postage and visits to Council offices.
If you wish to pay by Direct Debit you will need to complete a Direct Debit request form. This form is enclosed with your bill.
Payment by telephone can be made free of charge by switch or debit card. Call 01563 554400 to make a payment.