New tenant - home visit

If you are a new tenant a housing officer will visit you within six weeks of the start of your tenancy to see how you are settling in. The visit is to find out if you have any problems or issues that may need to be dealt with since you moved in. It is also an opportunity to make sure you know who to contact for information or help.

The housing officer will explain in more detail the information given to you when you signed your Tenancy Agreement and will offer advice and help to make sure that you do not break any of the conditions of the agreement. 

You will also be told about any local tenants groups working in your area and how you can become involved in tenant participation.

Contact Information

Housing: Irvine Valley and Ballochmyle
Civic Centre North
John Dickie Street
Kilmarnock
KA1 1HW
Telephone: 01563 554650
Housing: Cumnock and Doon Valley
1 Greenholm Road
Cumnock
East Ayrshire
KA18 1LH
Telephone: 01290 427727
Housing: Kilmarnock Central and South
Civic Centre North
John Dickie Street
Kilmarnock
KA1 1HW
Telephone: 01563 576618
Housing: Kilmarnock North
Northwest Area Centre
Western Road
Kilmarnock
East Ayrshire
KA3 1NQ
Telephone: 01563 555670
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