Coronavirus (COVID-19) Updates

Website privacy policy

We are a Council that listens to local people and involves residents in shaping decisions about services in their communities. We are also a Council that always puts the Community First, our decentralisation scheme is built on a foundation of public consultation and involvement.

We have created this privacy statement to demonstrate our firm commitment to privacy. This privacy statement discloses our information gathering and dissemination practices for our websites.

Confidentiality

We will ensure that all information is handled with the utmost care and will not pass information on to any third parties other than those responsible for the information and services provided as part of any enquiry form and / or email.

Such third party organisations may include the Employment Service, the Benefits Agency, Scottish Enterprise Ayrshire, North Ayrshire Council, Developing North Ayrshire, North Ayrshire Social Inclusion Partnership, Ayrshire & Arran Health Board, Ayrshire & Arran Primary Care NHS Trust, Strathclyde Police, Strathclyde Fire Brigade, Kilmarnock College and Ayr College.

Cookies

Cookies are files saved on your phone, tablet or computer when you visit a website.

We use cookies to store information about how you use our website, such as pages you visit, to help us improve the functionality of the website.

There are many types of cookies but the two most common used by websites are persistent cookies and session cookies.

  1. Session cookies only last as long as you are using a website and your web browser will normally delete this cookie when you close it.
  2. Persistent cookies have an expiry date set by the website and these are stored on your computer by your web browser. These cookies outlast session cookies and are available to the website each time you visit.

A user can delete previously set persistent cookies manually from their browser or configure their browser settings to delete cookies at a set interval.

To find out more about managing cookies on your device, please visit the all about cookies website.

To find out more about cookies on this website, please see our Cookie Policy

Links

This site also contains links to other websites. We are not responsible for the privacy practices of such linked websites.

Correcting and updating personal information

If you need to change or modify information that you have previously provided, you can do so by contacting the Council by email or by post.  

Contact Information

Data Protection Officer
Council Headquarters
London Road
Kilmarnock
KA3 7BU
Telephone: 01563 576094
Council Headquarters
London Road
Kilmarnock
East Ayrshire
KA3 7BU
Contact us online: www.eastayrshi.re/contactus
Save time, do it online: www.our.east-ayrshire.gov.uk
Telephone: 01563 554400
Textphone: 01563 576167
24 Hour Emergency Helpline: 0345 724 0000 (local rate)