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The information contained in emails from East Ayrshire Council is intended only for the person to whom it is addressed and may contain confidential and/or privileged material. If you have received an email in error, please notify us at and delete all copies of it from your systems. Any use of, or any action relying upon, information in an email by persons other than the intended recipient is prohibited.

We scan incoming and outgoing emails and email attachments for viruses but we cannot guarantee our communications will be free of all viruses, nor accept any responsibility for viruses. We cannot guarantee the integrity of messages once they have left our network and you are therefore advised to ensure you have adequate protective software operating before opening emails from any source.

We monitor incoming and outgoing emails for inappropriate content but we cannot be held responsible for the views or expressions of the author. The views expressed in emails may not necessarily be those of East Ayrshire Council and as such, the Council cannot be held responsible for any loss or injury resulting from the contents of an email message.

Our service commitment states that all correspondence will be answered within seven working days of receipt. We will notify you if we require additional time to resolve your query. Please note that different legal standards apply to Social Work.

Contact Information


Council Headquarters
London Road
East Ayrshire
Contact us online:
Save time, do it online:
Telephone: 01563 554400
Textphone: 01563 576167
24 Hour Emergency Helpline(local rate): 0345 724 0000