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What are cookies?

Cookies are files saved on your phone, tablet or computer when you visit a website.

We use cookies to store information about how you use our website, such as pages you visit, and to help us improve the functionality of the website.

There are many types of cookies. The two most common cookies used by websites are session and persistent cookies.

Session cookies

Session cookies only last as long as you are using a website and your web browser will normally delete this cookie when you close it.

Persistent cookies

Persistent cookies have an expiry date set by the website and these are stored on your computer by your web browser. These cookies outlast session cookies and are available to the website each time you visit.

A user can delete previously set persistent cookies manually from their browser or configure their browser settings to delete cookies at a set interval.

To find out more about managing cookies on your device, please visit the all about cookies website.

Why would we use cookies?

A common use of cookies on our website includes session management; these cookies have names like ASP.NET_SessionId and ASPSESSIONID.

Our website will send a unique session key to your web browser; your web browser will then return a unique key whenever you request a page.

This allows our website to tell the difference between users, for example, when logging in. These session keys do not store any personal or identifiable information and are normally deleted when you close your web browser or after a period of inactivity.

Cookies on our website

The following tables contain detailed information about the cookies you can expect to see on our website.

Summary of cookies used on this website

List of cookies
CookieNameTypePurpose

Matomo Analytics

_pk_ses.*
_pk_id.*

Persistent
Persistent

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Essential site cookies

ASP.NET_SessionId
ASPSESSIOID*

Session
Session

These cookies are essential for the website to operate and are set upon your arrival to our website.

These cookies are deleted when you close your browser.

Security cookie 

.AspNetForms

Session

This cookie is used for authentication when signing in to your customer account.

This cookie is deleted when you close your browser.

Site preferences

Preferences

Persistent

This cookie is set when you choose to allow cookies.

It can contain preferences like your address and whether you want to our site to remember your login details.

Summary of cookies used on subdomains of this site

List of commonly used cookies
CookieNameTypePurpose

Matomo Analytics

_pk_ses.*
_pk_id.*

Persistent
Persistent

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Google Analytics

_utma
_utmb
_utmc
_utmz

Persistent
Persistent
Session
Persistent

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Planning application search cookie
CookieNameTypePurpose

Essential site cookies

JSESSIONID
ASP.NET_SessionId

Session
Session

These cookies are essential for the planning application search website to operate and are set upon your arrival to the website.

These cookies are deleted when you close your browser.

Online mapping system (WebGIS) cookie
CookieNameTypePurpose

Essential site cookie

ASP.NET_SessionId

Session

This cookie is essential for the mapping website to operate and is set upon your arrival to the website.

This cookie is deleted when you close your browser.

Libraries booking system (Netloan) cookie
CookieNameTypePurpose

Essential site cookie

ASP.NET_SessionId

Session

This cookie is essential for the netloan website to operate and is set upon your arrival to the site.

This cookie is deleted when you close your browser.

Contact Information

Data Protection Officer
Council Headquarters
London Road
Kilmarnock
KA3 7BU
Council Headquarters
London Road
Kilmarnock
East Ayrshire
KA3 7BU
Contact us online: www.eastayrshi.re/contactus
Save time, do it online: www.our.east-ayrshire.gov.uk
Telephone: 01563 554400
Textphone: 01563 576167
24 Hour Emergency Helpline(local rate): 0345 724 0000