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Our Accessibility Roadmap shows how we plan to improve accessibility for our corporate website www.east-ayrshire.go.uk, and other East Ayrshire Council microsites.

Accessibility improvements for 2025

We will work on the following accessibility improvements:

  • Accessibility statements – continue to review the East Ayrshire Council microsites, prepare and publish accessibility statements
  • Accessibility training – continue to promote the accessibility training and guidance to help support staff with creating accessible online content
  • Review published PDF documents – we will review over 2100 PDFs saved within our content management system and work with services to remove out-of-date documents in line with our corporate retention schedule
  • PDF documents submitted for publishing – a new process will be put in place where inaccessible PDF documents will not be published – authors will be asked to refer to the new accessibility training and guidance on how to create accessible documents, or create summarised webpages where possible
  • Accessibility policy – we will develop a corporate accessibility policy for all Council websites and apps, outlining the accessibility regulations and the process that must be followed by services and outsourced companies

Accessibility improvements for 2024

We achieved the following improvements in 2024:

  • Accessibility scanning software – we have improved the accessibility of our corporate website and its content, monitoring this on a weekly basis, and continue to make improvements where we can – this work is ongoing
  • Accessibility statements – we have published new and updated accessibility statements for 11 East Ayrshire Council microsites:
    1. East Ayrshire Money
    2. East Ayrshire Registrations Services: Certificates.Scot
    3. East Ayrshire Private Rent Hub
    4. East Ayrshire Community Planning
    5. Ayrshire Roads Alliance
    6. Ayrshire Roads Alliance Blog
    7. East Ayrshire Newsroom
    8. East Ayrshire by Numbers
    9. Engagement East Ayrshire
    10. Living Well in East Ayrshire (East Ayrshire Health and Social Care Partnership)
    11. East Ayrshire myHousing
  • Accessibility training – training videos and an elearning training course on how to create accessible content using Microsoft Office applications are now available on our Intranet
  • Accessibility guidelines and style guide – updated accessibility guidelines and a new style guide are now available on our Intranet
  • Inaccessible PDF documents – PDF improvements and alternatives have been published for popular and selected content – this work is ongoing
  • Accessibility policy – this work is ongoing and will be completed in 2025

Contact Information

 

Council Headquarters
London Road
Kilmarnock
East Ayrshire
KA3 7BU
Contact us online: www.eastayrshi.re/contactus
Save time, do it online: www.our.east-ayrshire.gov.uk
Telephone: 01563 554400
Textphone: 01563 576167
24 Hour Emergency Helpline (local rate): 0345 724 0000