Garden maintenance scheme application
Applications for the Garden Maintenance Scheme are now closed for 2025.
We are not accepting any new applications at this time. You will be able to apply again when the new scheme re-opens in 2026.
If you no longer want to receive garden maintenance, or if your circumstances have changed and you may no longer qualify, please email us at customerliaisonteam@east-ayrshire.gov.uk.
About the scheme
The Garden Maintenance Scheme is for East Ayrshire Council tenants who need help looking after their garden.
The scheme includes:
- nine grass cuts (every three weeks during the growing season), and
- three hedge cuts (every eight weeks during the growing season)
- one weed-killer spray
The timing of these services may change depending on the weather and ground conditions.
Who can apply for the scheme
To qualify for the Garden Maintenance Scheme, you must:
- be an East Ayrshire Council tenant
- have a confirmed permanent physical disability or have reached the age of 60
- have no one living with you aged 16-59 who is able to look after the garden
Important notes:
- Where someone aged 16-59 lives with you and is a Registered Carer, they won't be counted in the assessment – but you'll need to show proof that they receive Carer's Allowance.
- If someone aged 16–59 lives with you and is not a Registered Carer, you’ll need to show evidence that they also can’t maintain the garden.
- If you’re applying due to a disability, you’ll need to provide evidence that you’re unable to maintain the garden.
Supporting evidence
Supporting evidence can include:
- a letter from a healthcare professional confirming the tenant or household member aged 16-59 is not fit to maintain the garden, or
- proof of receiving Disability Living Allowance (DLA) or Personal Independence Payment (PIP)
Cost of the scheme
The Garden Maintenance Scheme costs £30 per year. It's free if you're aged 60 or over and get help with rent via Universal Credit or Housing Benefit.
Grass cutting enquiries and complaints
If you're already on the scheme and have an enquiry about the service please call our contractor Tivoli:
Grass cutting complaints
If you have a complaint about the contractor or the quality of service being provided by the contractor please contact the Greener Communities Service Manager by emailing Outdoor.Amenities@east-ayrshire.gov.uk.
For all other enquiries or complaints please contact Tivoli.
Please note: Our admin staff are not able to help with enquiries or complaints.