Garden maintenance scheme application
Applications for the Garden Maintenance Scheme are open from Monday 24 February 2025. Please note if you receive garden maintenance as part of the scheme you do not need to re-apply.
If you do not wish to receive garden maintenance as part of the scheme, or if you think your circumstances have changed and you may not now be eligible based on the criteria below, let us know by emailing us at customerliaisonteam@east-ayrshire.gov.uk
Apply for the garden maintenance scheme
About the scheme
The garden maintenance scheme is provided for East Ayrshire Council tenants who are unable to look after their garden and require help to do so.
The scheme consists of:
- nine grass cuts (three weekly cycles throughout the growing season) and
- three hedge cuts (eight weekly cycles throughout the growing season)
- one spray of weed-killer
The timing of these cuts is weather and ground condition dependant and schedules dates may be adjusted accordingly.
Eligibility
To qualify for the scheme, you must have a confirmed permanent physical disability or have reached the age of 60, and have no one living with you aged 16-59 who is able to look after the garden.
Please note, where a household member aged 16-59 is a Registered Carer, this will not be considered as part of our assessment process, however applicants will be required to provide supporting evidence to confirm receipt of a Carer's Allowance.
Tenants applying on the grounds of disability will be required to provide supporting evidence to confirm that they are unable to look after their garden.
If tenants have someone living in their home who is aged 16-59 and is not a Registered Carer, supporting evidence will also be required to confirm that no one within the household is able to maintain the garden.
Supporting evidence can include a letter from a healthcare professional confirming that the tenant or household member aged 16-59 is not fit to maintain the garden, or confirmation that the tenant or household member aged 16-59 is in receipt of Disability Living Allowance (DLA) or Personal Independence Payment (PIP).
There is currently a charge of £30 per year for the garden maintenance scheme but if you are age 60 or over and receive help towards the cost of your rent via Universal Credit or Housing Benefit, the scheme is free.
Grass cutting enquiries
If you are already on the scheme and have an enquiry about the service, please call our contractor Tivoli on 01270 692108 or email north@tivoliservices.com.
Grass cutting complaints
If you have any complaints about the conduct of the contractor or the quality of service being provided by the contractor these should be made to the Greener Communities Service Manager by emailing Outdoor.Amenities@east-ayrshire.gov.uk.
All other complaints or enquiries should be directed to our contractor Tivoli using details above.
Please note that our admin staff will not be able to assist with enquiries or complaints.