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If you think someone is in immediate danger call 999.

The Act Against Harm website provides a wealth of information on what harm is, where to get help, what is involved in Adult Support and Protection.

An adult carer is anyone who cares, unpaid, for a family member or friend who has an illness or disability, mental health issue or addiction.

Carers rights

The Carers (Scotland) Act 2016 came into effect on 1 April 2018. The Act is designed to support carers' health and wellbeing and help make caring more sustainable. Measures include:

  • a duty for local authorities to provide support to carers, based on the carer's identified needs which meet the local eligibility criteria
  • a specific adult carer support plan and young carer statement to identify carers' needs and personal outcomes
  • a requirement for local authorities to have an information and advice service for carers which provides information and advice service for carers which provides information and advice on, amongst other things, emergency and future care planning, advocacy, income maximisation and carers' rights.

Some of the available resources are:

Let us know what do you think about Adult Support and Protection

East Ayrshire Health and Social Care Partnership have asked East Ayrshire Advocacy Services (EAAS) to find out how adults at risk of harm and their family members or carers have experienced the support and protection services they received.

EAAS are asking people some questions to find out what they think of the Adult Support and Protection process, and to anonymously record what people think so it can be used to make things better. Anonymously means no-one will know what you said when you spoke to us as we won’t use your name or any other personal details.

We want to see if adults at risk are being given the chance to have their voice heard and to see what they think about the adult protection process. We also want to find out how family members or carers who were involved experienced the process.

If you have been through Adult Protection we want to know what it was like for you. What you tell us will help East Ayrshire Health and Social Care Partnership do better in the future.

How to make a referral

Referrals can be made online at East Ayrshire Advocacy Services: Referral form, or if you would like to find out more about taking part you can contact East Ayrshire Advocacy Services by emailing or telephone 01563 574442.

Contact Information


Adult Protection Concerns (East Ayrshire North)
Health and Social Care Partnership
The Johnnie Walker Bond
15 Strand Street
Kilmarnock, KA1 1HU
Telephone: 01563 554200


Adult Protection Concerns (East Ayrshire South)
Health and Social Care Partnership
Cumnock Area Centre, Rothesay House
1 Greenholm Road
Cumnock, KA18 1LH
Telephone: 01290 427720
Social Work: Ayrshire Urgent Care Service
Note: The Emergency Out Of Hours Social Work Service is available after 5pm until 9am, Monday to Thursday and after 4pm on Friday until 9am on Monday (throughout the weekend). It is also available during public holidays. You will be put through to the Ayrshire Social Work out of Hours Response Service. A qualified Social Worker will assess the circumstances referred.