Information for carers and family members

16 April 2021

If you think someone is in immediate danger call 999.

The Act Against Harm website provides a wealth of information on what harm is, where to get help, what is involved in Adult Support and Protection.

An adult carer is anyone who cares, unpaid, for a family member or friend who has an illness or disability, mental health issue or addiction.

Carers rights

The Carers (Scotland) Act 2016 came into effect on 1 April 2018. The Act is designed to support carers' health and wellbeing and help make caring more sustainable. Measures include:

  • a duty for local authorities to provide support to carers, based on the carer's identified needs which meet the local eligibility criteria
  • a specific adult carer support plan and young carer statement to identify carers' needs and personal outcomes
  • a requirement for local authorities to have an information and advice service for carers which provides information and advice service for carers which provides information and advice on, amongst other things, emergency and future care planning, advocacy, income maximisation and carers' rights.

Some of the available resources are:

Contact Information

 

Adult Protection Concerns (East Ayrshire North)
Health and Social Care Partnership
The Johnnie Walker Bond
15 Strand Street
Kilmarnock, KA1 1HU
Telephone: 01563 554200
Email:

 

Adult Protection Concerns (East Ayrshire South)
Health and Social Care Partnership
Cumnock Area Centre, Rothesay House
1 Greenholm Road
Cumnock, KA18 1LH
Telephone: 01290 427720
Email:
Social Work: Ayrshire Urgent Care Service
Tel: 0800 328 7758
Note: The Emergency Out Of Hours Social Work Service is available after 5pm until 9am, Monday to Thursday and after 4pm on Friday until 9am on Monday (throughout the weekend). It is also available during public holidays. You will be put through to the Ayrshire Social Work out of Hours Response Service. A qualified Social Worker will assess the circumstances referred.