Protecting people

13 July 2026

Social Services manages child protection and adult protection plans, policies, services and support. We are also part of the Protecting Vulnerable Groups Scheme. 

Protecting people services

Protecting people useful contacts

Visit our protecting people contacts page which lists important information on who to contact if you are worried about:

  • an adult
  • a child
  • a problem with alcohol or substance use
  • violence or abuse
  • suicide or self-harm
  • scams or fraud
  • someone out of hours or over the weekend

Alternatively, you can download our Protecting People In East Ayrshire leaflet (PDF 641 KB).

    Protecting people Information

    Download our protecting people information:

    Protecting People Engagement and Communication

    Download our Public Protection Engagement and Communication Strategy for 2026-2027 (595 KB) which has been developed by our newly formed Public Protection Engagement and Communication Strategic Oversight Subgroup.

    Contact Information

     

    Social Services (Kilmarnock)
    The Johnnie Walker Bond
    15 Strand Street
    Kilmarnock
    East Ayrshire
    KA1 1HU
    Telephone: 01563 554200
    Email:

     

    Social Services (Cumnock)
    Rothesay House
    1 Greenholm Road
    Cumnock
    East Ayrshire
    KA18 1LH
    Telephone: 01290 427720
    Email:

     

    Social Work: Ayrshire Urgent Care Service
    Tel: 0800 328 7758
    Note: The Emergency Out Of Hours Social Work Service is available after 5pm until 9am, Monday to Thursday and after 4pm on Friday until 9am on Monday (throughout the weekend). It is also available during public holidays. You will be put through to the Ayrshire Social Work out of Hours Response Service. A qualified Social Worker will assess the circumstances referred.