Under legislation approved by the Scottish Parliament on 19 January 2022, East Ayrshire Council, like all Scottish licensing authorities, is required to establish a short-term lets licensing scheme by 1 October 2022.

Existing hosts and operators will have until 1 April 2023 to apply for a licence.

All hosts and operators need to have a licence by 1 July 2024.

Types of licences

There are four types of short-term let licences:

  • secondary letting – a short-term let involving the letting of property where you do not normally live
  • home letting – using all or part of your home for short-term lets whilst you are absent
  • home sharing – using all or part of your own home for short-term lets whilst you are there
  • home letting and home sharing – hosts principal home

Licence application fees

Licence application fees are listed in the tables below:

New licence

Type of licenceMaximum occupancy (up to four)Maximum occupancy (five or more)
Secondary let £250 £400
Home sharing, home letting, or both £125 £250

Renewal licence

Type of licenceMaximum occupancy (up to four)Maximum occupancy (five or more)
Secondary let £200 £350
Home sharing, home letting, or both £75 £200

Other applicable fees

Type of licenceCost
Variation £75
Replacement/duplicate licence £50

Right of appeal

Applicants should note that where their short-term let licence application has been refused by the Licensing Authority, they do have a right of appeal under the 1982 Act.

An appeal should be made to the Sheriff Court within 28 days from the date of the refusal.

Please note that the Licensing Authority cannot provide you with any advice in relation to an appeal.

Objecting to an application

All applicants for a short-term let licence will be required to display a statutory site notice.

This site notice will advise the public of the short-term let licence application. The site notice must be displayed at or near the premises where it can be easily read, for 21 consecutive days.

The last date for any members of the public to submit an objection or representation to the application will be detailed on the site notice, as well as where and how to submit it to the Licensing Authority.

In addition, for every application received the Licensing Authority will consult with:

  • Police Scotland
  • Scottish Fire and Rescue Service
  • East Ayrshire Council services:
    • Planning
    • Building Standards
    • Environmental Health
    • Cleaner Communities
    • Anti-Social Behaviour Team

These consultees will also be able to submit an objection or representation to the application.

How to make a complaint

Please note we only deal with complaints where a short-term let is licensed. Unlicensed short-term let complaints should be directed to Police Scotland.

A complaint must be relevant to matters that we can take into consideration. Frivolous or vexatious complaints will not be considered.

We can consider matters relating to:

  • the suitability of the licence holder
  • threats to public safety or public order
  • or whether a condition of the licence has been contravened

These issues would include a host/operator:

  • exceeding the number of people staying at the premises
  • serious disturbance or antisocial behaviour
  • or concerns about the maintenance and safety of the premises

These types of complaints can be directed to licensing@east-ayrshire.gov.uk

Complaints from guests

In the first instance, the Licensing Authority would expect any concerns from guests to be raised with the host or operator.

Where this cannot be resolved they should contact the Licensing Authority be emailing licensing@east-ayrshire.gov.uk. The email should state the licensed short-term let address and the concerns around the operation of the licence.

Please note that we cannot consider complaints in relation to the quality of a guest’s stay or specific contractual matters between the guest and the host/operator as this is outside the scope of the licensing scheme.

Complaints from neighbours

In the first instance, the Licensing Authority would expect concerns from neighbours to be raised with the host or operator.

Where this cannot be resolved they should contact the Licensing Authority be emailing licensing@east-ayrshire.gov.uk. The email should state the licensed short-term let address and the concerns around the operation of the licence.

Further information

Further information about the regulation of short-term lets can be found at Scottish Government: Short-term lets

The current Scottish Government guidance for hosts and operators can be found at Scottish Government: Short term lets - licensing scheme part 1: guidance for hosts and operators.

Contact Information

 

Licensing Board Administration
London Road
Kilmarnock
East Ayrshire
KA3 7BU
Telephone: 07557 168826