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Supported accommodation is usually rented from the Council or a housing association.

You can find out the rent and any service charges for a property by contacting:

  • your local neighbourhood housing office for Council properties, or
  • the housing association directly for their properties

Service charges

In addition to rent, there may be service charges that apply to the accommodation. Many of these charges are eligible for Housing Benefit in the same way as the rent.

However, any charges for heating and lighting are not covered by Housing Benefit and must be paid by the tenant.

Support services

All supported accommodation includes a support service. There is a charge for this support, which is assessed under the Council's non-residential charging policy, similar to home care services. 

Support service charges vary and are based on the cost of providing a particular service. You may be able to get a reduction in these charges, depending on your personal circumstances.

Financial assessment

Before deciding whether to move into supported accommodation, you can ask us for a financial assessment to estimate how much you may need to contribute towards support costs.

Contact Information

Housing: Cumnock and Doon Valley
1 Greenholm Road
Cumnock
East Ayrshire
KA18 1LH
Telephone:01563 554400
Housing: Kilmarnock North and Central
Opera House
8 John Finnie Street
Kilmarnock
KA1 1DD
Telephone: 01563 554400
Housing: Irvine Valley and Kilmarnock South
Opera House
8 John Finnie Street
Kilmarnock
KA1 1DD
Telephone: 01563 554400
Benefits Section
Opera House
8 John Finnie Street 
Kilmarnock
KA1 1DD
Telephone: 01563 554400