Skip to content

Sign up for weather alerts

Emergency updates

We will update our website as and when required to ensure you are notified of the most recent decisions. We will notify you of any changes to our normal service provision, particularly for:

  • community care arrangements
  • bin collections
  • schools and early childhood centres
  • community facilities

We will also post updates on Facebook and Twitter.

Winter help and advice

Winter weather can be severe and can quickly disrupt our lives. Being aware and better prepared can help us, our families and our communities to stay safe, warm and healthy throughout the winter months.

Getting ready for winter can help minimise interruption in our everyday lives both at home, and when we are out and about. Even doing one or two simple things now could help save you time and money. Preparation now can also help you stay healthy and avoid becoming unwell.

We make every effort to help local people and businesses wherever we can, but it's everyone's responsibility to be prepared and to take action.

These pages contain helpful information, links and answers to some of your questions about preparing for winter and how we will respond during severe weather. We hope it helps you, your family and your friends to stay safe and well this winter.

Follow the links below for winter advice:

Ready Scotland

The Scottish Government’s Resilience Division, Ready Scotland, regularly publish alerts on both Twitter and Facebook.

Further information, help and advice can be found at Scottish Government's Ready Scotland.

Home emergency kit

Ready Scotland recommends all households should create a small emergency kit and keep it in a safe place in case of emergencies.

A sample list of what you could include in an emergency kit can be found at Ready Scotland: Create an emergency kit.

Contact Information


Council Headquarters
London Road
Kilmarnock
East Ayrshire
KA3 7BU
Contact us online: www.eastayrshi.re/contactus
Save time, do it online: www.our.east-ayrshire.gov.uk
Telephone: 01563 554400
Textphone: 01563 576167
24 Hour Emergency Helpline: 0345 724 0000 (local rate)