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Emergency updates

We will update our website as and when required to ensure you are notified of the most recent decisions. We will notify you of any changes to our normal service provision, particularly for:

  • community care arrangements
  • bin collections
  • schools and early childhood centres
  • community facilities

We will also post updates on Facebook and Twitter.

Winter help and advice

Winter weather can be severe and can quickly disrupt our lives. Being aware and better prepared can help us, our families and our communities to stay safe, warm and healthy throughout the winter months.

Getting ready for winter can help minimise interruption in our everyday lives both at home, and when we are out and about. Even doing one or two simple things now could help save you time and money. Preparation now can also help you stay healthy and avoid becoming unwell.

We make every effort to help local people and businesses wherever we can, but it's everyone's responsibility to be prepared and to take action.

These pages contain helpful information, links and answers to some of your questions about preparing for winter and how we will respond during severe weather. We hope it helps you, your family and your friends to stay safe and well this winter.

You can also visit Ayrshire Roads Alliance's blog where you will find information about their preparations for the winter season. 

Ready Scotland

The Scottish Government’s Resilience Division Ready Scotland regularly publishes alerts on both Twitter and Facebook. Follow and like their pages to keep up to date wherever you are Twitter and Facebook @ReadyScotland #readyscotland.

Further information, help and advice can be found at Scottish Government's Ready Scotland. 

Contact Information

Council Headquarters
London Road
East Ayrshire
Contact us online:
Save time, do it online:
Telephone: 01563 554400
Textphone: 01563 576167
24 Hour Emergency Helpline: 0345 724 0000 (local rate)