Explore our A to Z topics
Get in touch with us online or by phone
We welcome your comments, suggestions and complaints about our services
Our latest news and updates
Sign up for email updates on topics that matter to you
Winter weather can be severe and can quickly disrupt our lives. Preparing now helps us, our families and our communities stay safe, warm and healthy. Even small steps can save time, money, and prevent illness.
We make every effort to help local people and businesses wherever we can, but it's everyone's responsibility to be prepared and take action.
The information below will help answer some of your questions about preparing for winter and how we will respond during severe weather.
We’ll keep our website updated with the latest decisions and changes to normal services, including:
Follow updates on East Ayrshire X and East Ayrshire Facebook.
Sign up to Stay Connected for e-mail alerts
Subscribe to Met Office weather warnings
Sign up to Floodline for flood alerts from the Scottish Environment Protection Agency (SEPA)
Visit Ready Scotland for regular alerts and advice
Ready Scotland recommends every household keeps a small emergency kit in a safe place in case of emergencies.
A sample list of what you could include in an emergency kit can be found at Ready Scotland: Create an emergency kit.
Report a fault (Ayrshire Roads Alliance)
Online gritter tracking, routes and grit bins for East and South Ayrshire (Ayrshire Roads Alliance)
Winter gritting frequently asked questions (Ayrshire Roads Alliance)
Winter service plan and gritting (Ayrshire Roads Alliance)
Flooding advice and support
Key messages from Water Safety Scotland:
Find out more at Water Safety Scotland: Ice Safety