Get ready for winter

Help and advice

Winter weather can be severe and can quickly disrupt our lives. Being aware and better prepared can help us, our families and our communities to stay safe, warm and healthy throughout the winter months.

Getting ready for winter can help minimise interruption in our everyday lives both at home, and when we are out and about. Even doing one or two simple things now could help save you time and money. Preparation now can also help you stay healthy and avoid becoming unwell.

We make every effort to help local people and businesses wherever we can, but it's everyone's responsibility to be prepared and to take action.

These pages contain helpful information, links and answers to some of your questions about preparing for winter and how we will respond during severe weather. We hope it helps you, your family and your friends to stay safe and well this winter.

We will update these pages regularly, as and when required, to ensure you are notified of the most recent decisions. We will notify you of any changes to our normal service provision, particularly for:

  • community care arrangements
  • refuse collections
  • schools and nurseries updates
  • community facilities updates 

We will also post updates on Facebook and Twitter, where you can follow #eawinter

Further information, help and advice can be found on the Scottish Government's Ready Scotland website.

Power outages

If you lose your power supply please contact SP Energy Networks. Call the free number 105 to report a power loss and check online if there are power outages in your postcode area.

Contact Information

Council Headquarters
London Road
East Ayrshire
Telephone: 01563 576000
24 Hour Emergency Helpline: 0345 724 0000 (local rate)
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