Gas safety

If you are a Council tenant, East Ayrshire Council as your landlord is bound by law to carry out an annual safety check on our gas fittings in your home.

Landlord duty

We are committed to your safety and we take our responsibilities on gas safety very seriously. As your landlord we will ensure:

  • gas fittings (appliances and pipework) and flues are maintained in a safe condition
  • a Gas Safe Registered installer carries out all installation, maintenance, safety checks and annual gas servicing
  • a gas safety check and service is carried out on each relevant gas fitting/flue in your home every year
  • when you take up a new tenancy all gas appliances/flues will be checked as soon as you move in
  • we keep a record of each annual safety check and service 

Tenant duty

As a tenant you too have responsibilities:

  • you should allow us prompt access to your home to carry out maintenance or safety checks on our gas fittings/flues
  • you should ensure that any gas fittings which you own including your gas cooker are installed correctly and are checked annually for safety
  • you should never try DIY with gas such as removing radiators for decorating or painting your gas fire
  • you should never block up air ventilation grilles and ensure that flue terminals are kept clear at all times
  • you should never use a gas appliance if you think it’s not working properly
  • You should never cover gas appliances

Please note that failure to give reasonable access to your home to allow us to complete the annual safety check is dangerous for you, your family and your neighbours. It’s also a breach of your tenancy conditions, which could result in action to enforce access or end your tenancy.

Spot the danger signs

Contact us immediately if you notice:

  • sooting or staining on or around the appliance
  • a yellow or orange lazy flame – not crisp and blue
  • a high level of condensation than normal in the room where the appliance is installed
  • anyone in your household suffering from drowsiness, headaches, nausea or pains in the chest when using a gas appliance

Gas leaks

If you think you can smell gas or fumes:

  • turn off the gas at the meter
  • open windows
  • put out naked flames
  • don’t use electrical switches
  • call the National Gas Emergency Service on 0800 111 999

Contact Information

Housing Repairs
Holmquarry House
1b Holmquarry Road
Kilmarnock
KA1 4DA
Telephone: 01563 555555
Emergency Helpline: 0345 724 0000 (local rate)
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