Our Development Management Service guides customers through the planning application process. We use customer feedback to identify areas where the system is achieving or not achieving its aim. This feedback helps us to introduce improvements to our service delivery.
As part of Development Management’s commitment to continuous improvement in the Planning Process, customers are actively encouraged to provide feedback to the Operations Manager once their decision notice has been issued.
Using the pre-paid envelope supplied with the questionnaire you can provide feedback relating to the service provided and give comments about where the service did or did not meet your expectations.