Business as usual
All staff who are fit for work will continue to carry out as many of the regular duties as possible. Staff will therefore be available to process your Planning and Building Warrant applications and deal with enquiries by phone or email.
The service is mostly working remotely with a reduced office presence. Face-to-face meetings in our offices will only take place by appointment.
Site visits in connection with applications continue to take place.
How to contact us
All enquiries should be submitted via email as noted below:
Please refer to our Planning and the Environment web pages which set out our online information and services.
Impact on planning and building standards services
During the pandemic we altered and adapted our processes to reduce the impact of coronavirus and to continue to deliver services.
These changed processes continue to be in place with respect to maximising remote working, promoting the use of online services and communicating electronically or by telephone.
A dangerous building notification is generally coordinated by the Emergency Services and passed to Building Standards to review and take necessary actions.
If you wish to report a dangerous building or structure which is structurally unsafe please call 01563 576790 during office hours and your call will be directed to the appropriate service. If you are calling out with office hours please call 0345 724 0000 which will be for emergencies only.
Please note that derelict or dilapidated building not posing an immediate risk will be dealt with by the service on a priority basis and details of the building should be emailed to: firstname.lastname@example.org
Planning and building standards register
You will still be able to view Planning applications and Building Warrant property information from the Online Public Registers. You can access these at:
Submitting building warrant and planning applications
As the service now operates on an appointment only basis with limited office presence, we are unable to process paper submissions. We would therefore advise that all submissions should be made online via the government portals.
To submit an application please use the following links:
Payment of planning and building warrant fees
When submitting an application either via eplanning.scot or eBuilding Standards.scot above, payments can be made via the online portal at the time of your application.
If you have not submitted the relevant Planning or Building Warrant fees when submitting the application then you can make the payment at Civicaepay.
Resubmission of information for invalid applications
Resubmissions should be made via the government portal rather than in paper format.
Planning applications processing
We have adapted our service so we can support communities and businesses.
Our aim is to boost online public input to planning processes so we can make and issue decisions which will both help with a swift recovery and a positive future for the local economy.
Stay informed and comment on planning proposals
Site notices have been published online via Public Information Notice for Scotland (PINS) and adverts published in the local press and via PINS. From 1 April 2022 site notices, where required, will be placed on site.
We issue neighbour notification letters by post, with the planning portal open for comments to be made on applications
The weekly planning list will show all:
- applications received
- decisions made
Representations to planning applications
We recommend all correspondence be submitted electronically.
Letters of support or objections to planning applications should be submitted via the specific Planning application or by e-mailing Planningrepresentations@east-ayrshire.gov.uk directly.
Any hard copy representation should be directed to the address below if electronic means cannot be used. Where a hard copy is submitted there may be some delay in acknowledgment of receipt and publication due to our reduced office presence.
Development planning and regeneration
A reduced office presence in in place and it is recommended that enquiries should be e-mailed to LocalDevelopmentPlans@east-ayrshire.gov.uk.