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Green bin for general waste that can't be recycledYour green/grey 240L bin is for waste that you cannot recycle, for example disposable nappies and polystyrene, which will be sent to refuse derived fuel (RDF).

Your green/grey bin is collected every three weeks until you move onto the new collection service.

Collection day

Place the green bin at your normal collection point by 6:30am on your collection day.

Check your bin collection day

Missing or damaged bins

There will be a charge for all replacement green bins (this includes theft, loss, fire damage)

If the bin or container is damaged by us, we will action a free replacement within five working days. 

There will be a charge of £48.00 for replacement residual waste bins from April 2026 - a 50% discount will be available for residents in receipt of qualifying benefits.

This charge will be adjusted annually to match the Scottish Median charge. 

There is no charge for replacement recycling bins.

What you can and cannot put in your green bin

Yes please

  • Nappies
  • Polystyrene
  • Plastic film, liners and bags
  • Pet food pouches
  • Biscuits and crisp wrappers
  • Sweet wrappers 
  • Toothpaste tubes
  • Pet waste 
  • Packaging soiled with food 
  • Hoover dust 

No thanks

  • Newspapers
  • Magazines, catalogues and directories
  • Junk mail and brochures
  • Letters and envelopes
  • Office and shredded paper
  • Books
  • Wrapping paper
  • Large and small cardboard boxes
  • Brown corrugated packaging
  • Toilet and kitchen roll tubes
  • Greeting cards
  • Food and drink bottles
  • Toiletry bottles
  • Tablet and medicine bottles
  • Cleaning products
  • Pots, tubs and trays
  • Lids and tops
  • Soup cartons
  • Juice cartons
  • Other cartons
  • Food and drinks cans
  • Empty aerosols
  • Foil trays
  • Aluminium foil
  • Chocolate and biscuit tins
  • Metal lids
  • Glass bottles and jars
  • Clean and dry textiles, including paired shoes
  • Household batteries
  • Small electricals
  • Cooked and uncooked food
  • Garden waste
  • CDs, DVDs - can be reused via charity
  • Soil turf and stones
  • Large electricals
  • Furniture

Zero Waste Scotland's recycling sorter

 Visit Zero Waste Scotland's recycling sorter

Cost of excess waste disposal

Sending waste to refuse derived fuel (RDF) is a significant cost to the Council, with the cost for disposal of this waste at the highest it has ever been. Reducing the amount of waste sent to RDF allows us to provide a reliable and cost effective service.

In an effort to reduce the amount of waste going to RDF, and encourage residents to recycle as much of their waste as possible, we will not uplift additional bags from beside your bin.

Please also ensure your bin lid is fully closed as we may be unable to uplift overfilled bins. If your bin is full before your collection day you can take any excess waste to the recycling centres, but we would encourage you to recycle as much as possible. 

General waste bins across East Ayrshire have a sticker applied to encourage recycling. This sticker will ask you to stop and think about what you are about to place in your general bin.

If you regularly have excess waste you may qualify for a larger capacity 360L bin. These bins are issued subject to your household fully participating with our kerbside recycling service and the completion of a waste audit and diary as detailed in the Customer Charter.

Please note failure to complete either of these documents would void your application. Please contact us to discuss your eligibility to receive a larger container.

Frequently asked questions

Why did green bin collections change?

As part of the Scottish Government's vision of a Zero Waste Society, challenging recycling targets for local authorities were established in 2008.

They stated by 2013 - 50% and then by 2020 - 60% of waste generated is recycled or composted. East Ayrshire Council recycled just over 50% of collected household waste in 2014.

In order to meet the 2020 target, more material needs to be diverted from landfill. Increasing our recycling performance will also bring financial savings. 

In 2014, 57% of items in our green/grey bins could have been recycled at the kerbside.

Won't my bin smell bad if it is emptied every three weeks?

Your separate food waste bin will be emptied weekly, this should reduce odours from your general waste bin.

Wrapping items which may create an odour tightly in plastic bags  will prevent any smells from your bin. If you have concerns re smells, for example, from nappies, please contact us to discuss and we can offer assistance.

Real nappies (washable) are an alternative to disposable nappies – we can supply a trial of real nappies to interested households – available subject to stock.

What about pet waste?

Your pet waste should be bagged securely (double bagged) and placed within your general waste bin.

There is no separate provision for pet waste. Should you wish to use, the general waste skips at the recycling centres can be used to deposit pet waste.

What about rats and foxes?

Your bin should not attract vermin as long as the lid is kept closed.

Animals only see bins as a food source. If all food is placed in your lockable food bin they should have no interest in your general bin.

All the different collections are confusing me, what should I do?

Can I have more recycling bins?

Yes, you can have additional recycling bins/boxes. This covers all recycling collections.

Will you collect side waste, for example, black bags alongside green bin?

No. Please also ensure the lid of your bin closes.

Can I have a larger green bin?

Requests for a larger green bin will be considered on an individual basis, and will require the completion of a waste audit and a waste diary.

Our Customer Charter provides additional information.

What if I use sacks instead of bins?

If you are on our sack service, instead of bins, then the coloured sacks match the bin provision in the leaflet:

Present these sacks in line with your bin collection calendar.

What time should I put my bins out?

On each collection day, bins should be presented by 6:30am.

Three weekly uplifts, means you are required to occasionally present your green bin alongside other bins.

Check your bin collection day

As different vehicles will service different bins, please do not report a missed collection until 2:30pm on your collection day.

If you receive a pullout (assisted collection service) this will apply to all of your bins.

Contact Information

Cleaner Communities
Western Road Depot
Kilmarnock
East Ayrshire
KA3 1LL
Telephone: 01563 554400 (Option 6)