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If you live in a multiple occupancy home and are on a low income you may be entitled to housing benefit to help pay your rent. Up to 100% rebate of rent may be available, although restrictions on this may apply if you rent the property from a private landlord. 

If you rent from a private landlord there is a new way of working out your housing benefit called local housing allowance. You can find out more about this under further information.

If you qualify for benefit we will make the payment directly to you by crossed cheque and you are responsible for ensuring that your landlord receives payment thereafter. There are some circumstances where we may consider making payment to your landlord.




Contact Information



Benefits Section
John Dickie Street
East Ayrshire
Telephone: 01563 554400


Private Sector Housing Unit direct numbers
Karen Walker, Homeowners Service (Private Sector) Manager: 07469 406 300
Dawn Cadwell, Empty Homes Officer: 07785 446 115
Elizabeth (Liz) King, Private Sector Assistant: 07785 445 835
Christine Thomson, Private Sector Assistant: 07785 446 120
Gemma Wilks, Private Sector Clerical Assistant: 07785 446 298
Opera House
8 John Finnie Street
Telephone: 01563 554400