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Tenant participation aims to improve the standard of housing conditions and services. 

The introduction of the Housing (Scotland) Act 2001 created a legal requirement for social landlords, for example councils and housing associations, to actively develop and support tenant participation.

All Registered Social Landlords (RSLs) and local authorities in Scotland must have a Tenant Participation Strategy which ultimately will enable continuous improvement in landlords' performance in supporting and enabling tenants to participate.

Tenant Participation Strategy 2024–2029

We have produced a revised Tenant Participation Strategy 2024–2029 (PDF 8.91 MB) for East Ayrshire in partnership with:

The Strategy outlines our commitment to tenant participation and highlights the range of opportunities available to tenants, service users and other customers to become involved.

It also explains how tenant participation will be supported and resourced, the actions that will be taken to ensure the continual development of effective participation and how these will be monitored.

Contact Information

Customer Liaison Team
Opera House
8 John Finnie Street
Kilmarnock
KA1 1DD
Mobile: 07786 661223