With the cost of living crisis still affecting millions of people, many on low incomes may struggle to afford the monthly cost of broadband. Almost all major UK broadband providers are now offering social tariffs to help people receiving benefits to stay connected. Social tariffs are discounted broadband and mobile deals that are available to an estimated 6.2m households that receive Universal Credit and other government benefits.
The packages offer superfast speeds and a price freeze for the duration of the contract, for as little as £12.50 a month. These reduced-price contracts could save eligible residents an average of up to £234 a year on their broadband bills.
Please note these figures are correct as of February 2026.
For a full list of broadband and phone social tariffs please visit Ofcom: cheaper broadband and phone packages.
Eligibility
If you or someone in your household receive one of the following benefits, you may be eligible for a social tariff:
- Universal Credit
- Pension Credit
- Employment and Support Allowance
- Jobseeker's Allowance
- Income Support
The person receiving the benefit needs to be the main person on the contract.
How to switch to a social tariff
More information regarding eligibility and how to switch to a social tariff can be found at Which: how to switch to a broadband social tariff.
If you're not eligible
If you don't meet the criteria for a discounted deal but still want to save money on your broadband, some great tips to help you save money on your phone, broadband and TV services can be found at Ofcom: tips for cutting your phone, broadband, and TV costs.
For further money-saving tips such as evaluating what speed of broadband you actually need, visit Broadband Savvy.
Find out where you can access public wifi if you need it.
Money advice and benefits
For more information on money saving tips visit money advice and benefits.