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You are entitled to certain standards when paying for a service which includes shoe repairs, hairdressers or builders.

Services must be provided:

  • with reasonable care and skill
  • within a reasonable time – even if a completion date has not been agreed
  • for a reasonable charge if no price is fixed in advance

Consumer advice

If you need consumer advice please contact Advice Direct Scotland (ADS) by visiting

East Ayrshire Trading Standards will be notified by ADS of any enquiries from residents of East Ayrshire or any enquiry that concerns an East Ayrshire trader.

Contact Information

Trading Standards Service
Telephone: 01563 576790 for business advice