You are entitled to certain standards when paying for a service which includes shoe repairs, hairdressers or builders.
Services must be provided:
- with reasonable care and skill
- within a reasonable time – even if a completion date has not been agreed
- for a reasonable charge if no price is fixed in advance
If you need consumer advice please contact Advice Direct Scotland (ADS) by visiting consumeradvice.scot.
East Ayrshire Trading Standards will be notified by ADS of any enquiries from residents of East Ayrshire or any enquiry that concerns an East Ayrshire trader.