Consumer safety

The safety of most consumer goods is governed by the Consumer Protection Act 1987. It is a criminal offence to contravene safety regulations made under the Act.

Business suppliers must ensure that any items they supply are safe. It is worth noting that the term ‘supply’ has a very wide definition and includes hiring, lending or giving away as a prize.

Some second-hand goods are also covered unless they are antiques or are sold specifically for repair or reconditioning.

There are specific regulations for a number of products including:

  • Bicycles
  • Children’s hood cords
  • Cosmetic products
  • Electrical equipment
  • Fireworks
  • Nightwear
  • Toys
  • Upholstered furniture and furnishings

If you believe you have bought unsafe goods, or if you would like advice to enable you to comply with consumer safety legislation, contact your local Trading Standards Service. 

Underage sales 

Trading Standards enforce a number of pieces of legislation designed to protect young people. These include the following subjects:

  • Sale of tobacco products to under 18s
  • Sale of butane lighter refills to under 18s
  • Classification of video recordings
  • Sale of fireworks to under 18s

Trading Standards now make covert test purchases of age restricted products in conjunction with school children to find out if traders are complying with under age sales legislation.

If you have a complaint regarding sales to underage young people, or are a business involved in the sale of such products and would like more information on the legal requirements, please contact us using the details below.

Contact Information

Trading Standards Service
Civic Centre South
John Dickie Street
Telephone: 01563 576602
rating button