Postal addresses and street names

Correctly addressing a property is essential as relevant organisations, postal and emergency services and the general public need an efficient means of locating and referencing properties.

Under section 97 of the Civic Government Act 1982, it is our responsibility to allocate house numbers and street names to new developments and property conversions. Individuals and developers should not allocate their own house numbers, building or street names.

We contact Royal Mail to obtain postcodes for new properties.

If a property is not registered with relevant bodies it will not appear on the main address database and the owner of occupier will have difficulty receiving mail, goods and services from a variety of sources – for example when applying for credit card or shopping online.  The main address database is used by the Council, Royal Mail, all statutory undertakers, emergency services, credit agencies and many private companies.

Who should apply?

  • Individual or developers building new houses, commercial or industrial premises
  • Individuals or developers undertaking conversion of residential, commercial or industrial premises which will result in the creation of new properties or premises.

How to apply

Requests can be made by either calling 01563 555221, e-mailing or by post to Facilities and Property Management, Opera House, 8 John Finnie Street, Kilmarnock, KA1 1DD.


From 2 July 2018 the following fees apply for street naming and numbering properties.

Naming of a new street  £175
Naming and numbering per property  £80
Naming/re-naming of a property/building after issuing notification (as for new properties)  £80
Re-numbering of historic address(es) and issuing of statutory notice(s) including change of property name  £80

Payment of fees

Payment can be made using the following methods:

  • BACS
  • Cheque
  • Telephone

Please note, an application form will be issued once planning permission has been granted. 

Requests for new street names

Where new roads or streets are constructed, the naming process for new streets is undertaken by our Democratic Services. The local community council, where relevant, may decide a name for the new street. In the absence of a local community council in that area, then the elected members for that ward would be asked for a street name.

Where possible names are chosen to reflect the history of the site or acknowledge the geography of the area. You can contact us to suggest street names in the same way as postal addresses.

Houses with names (no postal number allocated)

If your property has a name and not a postal number and you wish to change the name of the property, you will need our approval. It could cause confusion if more than one property in the same road or vicinity has the same name. Emergency services could also be delayed in locating your property.

Houses with postal numbers and a name

If you have a postal number for your property and wish to give it a name as well, it may only be used on an informal basis and will not be registered by the Council.  Replacing a postal number with name causes problems for deliveries and emergency services.  You can display the name on your property next to your postal number, however, your property will always be formally known by the number.

Allocation of new postal address and street name

Once a new postal address or street name is allocated, we will inform all relevant and statutory authorities and emergency organisations. We will also contact Royal Mail who are responsible for allocating postcodes. Royal Mail will not allocate a postcode unless they have received formal notification from us on a new address or street name.

Contact Information

Facilities and Property Management
Opera House
8 John Finnie Street
Telephone: 01563 555221
Democratic Services Admin
Telephone: 01563 576137
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