Support for carers

Are you a carer?

A carer is someone who, without payment, provides help and support to a partner, child, relative, friend or neighbour, who could not manage without their help. This could be due to age, physical or mental illness, addiction or disability.

Support and services

If you are a carer there are a variety of supports and services available.

If you are looking for information, advice, support, training or leisure and social activities, you can contact the East Ayrshire Carers Centre.

If you or the person you care for has a learning disability and you are looking for advice, support, activities and services available in your area, please contact one of our local area co-ordinators using the contact details below.

If you think you or the person you care for needs an advocate, please contact East Ayrshire Advocacy Services.

Carer assessment

As a carer you are entitled to an assessment which looks at your needs and what supports you might require in order to continue providing care. You can complete a self assessment, get help via your local Carer’s Centre or make a referral to Social Work Services for an assessment of your needs.

Once your assessment is completed, some supports available to you may include respite care, practical help with caring or support with your finances. This is called a carer support plan.

Alternatively you may decide to receive payments for self-directed support (direct payments) which would mean receiving money from us to enable you to purchase support services to meet your assessed needs.

Carer's allowance

Carer’s Allowance can help you look after someone with substantial caring needs. You don’t have to be related to, or live with, the person you care for.  Visit Gov.uk to find out if you are eligible and apply online.

Further information

If you would like to be involved in or have access to decision making on issues relating to carers, contact the Carers Forum through our Community Health Partnership (CHP) Facilitator.

Contact Information

Social Services (Kilmarnock)
The Johnnie Walker Bond
15 Strand Street
Kilmarnock
East Ayrshire
KA1 1HU
Telephone: 01563 554200
Social Services (Galston)
Ross Court
Titchfield Street
Galston
East Ayrshire
KA4 8AB
Telephone: 01563 503400
Social Services (Dalmellington)
33 Main Street
Dalmellington
East Ayrshire
KA6 7QL
Telephone: 01292 552900
Social Services (Cumnock)
Rothesay House
1 Greenholm Road
Cumnock
East Ayrshire
KA18 1LH
Telephone: 01290 427720
Council Headquarters
London Road
Kilmarnock
East Ayrshire
KA3 7BU
Telephone: 01563 576000
24 Hour Emergency Helpline: 0845 724 00 00 (5ppm plus your phone providers access charge)
Princess Royal Trust
East Ayrshire Carers Centre
49 The Foregate
Kilmarnock
East Ayrshire
KA1 1LU
Telephone: 01563 571533
East Ayrshire Advocacy Services
20 Lindsay Street
Kilmarnock
East Ayrshire
KA1 2BB
Telephone: 01563 574442
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