Jargon buster

Glossary of terms and abbreviations used by the East Ayrshire Health and Social Care Partnership and Integration Joint Board.


  • Acute Services - short-term care for a serious injury or illness.
  • Allied Health Professionals (AHP) - a person that provides treatment or rehabilitation for those who are ill, have special needs or disabilities.


  • Community Care - Care for people who are ill, elderly or disabled in a community setting instead of a hospital.
  • Community Engagement - Gathering those in the community to  get involved in the decisions that affect them.
  • Community Justice Services - the team that provides social work services to those involved in the criminal justice system including people that have been sentenced as well as victims.
  • Community Planning - a range of partners in the public and voluntary sectors working together to better plan, resource and deliver quality services that meet the needs of people who live and work in East Ayrshire.


  • East Ayrshire Health and Social Care Partnership - the collaboration of East Ayrshire Council social services and NHS Ayrshire and Arran health services.
  • Equality Impact Assessment (EQIA) - A tool to help the process for improving services with eliminating discrimination.
  • Equity - the act of being fair and impartial.



  • Home Care - involves someone coming to your home to help with everyday personal care like washing and dressing.


  • Independent Sector - privately owned companies that are contracted to provide a service in East Ayrshire.
  • Integration Joint Board - a collection of council, social care, health, independent and third sector representatives that decide on how the East Ayrshire Health and Social Care Partnership will operate.
  • Intermediate Care - A range of services to prevent hospital admission or reduce time spent in hospital


  • Kinship Care - the care of children by relatives or close family friends. Relatives are the preferred resource for children who must be removed from their birth parents because it maintains the children's connections with their families.


  • Mitigate - reduce.
  • Multi-Disciplinary Team - a group of health care workers who are members of different disciplines.
  • Multimorbidity - the presence of two or more chronic medical conditions in a patient.


  • Palliative Care - care for the terminally ill.
  • Pathway - The route the partnership will take to achieve aims and goals.
  • Person Centred - putting the service users wants and needs at the centre of the process to ensure they receive the best treatment that is unique to the individual.
  • Personal Care - Activities in everyday life e.g. preparing a meal, bathing 


  • Self-Directed Support - allows people to choose how their support is provided, and gives them as much control as they want of their individual budget.
  • Service User - A member of the public that receives care and support.
  • Smarts Support - the use of technology to support people within their homes and communities.
  • Stakeholders - Individuals or groups that are interested in or affected by an issue.


  • Telehealthcare - the distribution of health-related services and information through technology. It allows long distance patient/clinician contact and care, advice, reminders, education, intervention, monitoring and remote admissions.
  • Third Sector - voluntary and community organisations separate from government organisations, for example, Council.


  • Unscheduled Care - unplanned health or social care such as visits to A&E or the use of 999 emergency services.


  • Voluntary Sector - not for profit organisation.

Contact Information

Health and Social Care Partnership Integration Joint Board
Council Headquarters
London Road
Telephone: 01563 576000
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