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On rare occasions Environmental Health may have to react to serious incidents or situations which demand an emergency response by officers at night or over the weekends.  This service operates from the Risk Management Centre via the Council's 24 hour emergency helpline number below.

Please note that this facility is intended solely for emergencies. Incidents of a less serious nature should be reported to us during normal office hours using the contact details below.

Examples of emergency situations include:

  • a major food poisoning outbreak
  • a workplace fatal accident
  • a food alert for action
  • a serious pollution incident

Contact Information

Environmental Health
Regulatory Services
Civic Centre South Building
16 John Dickie Street
Kilmarnock
East Ayrshire
KA1 1HW
Telephone: 01563 576790
24 Hour Emergency Helpline
Telephone(local rate): 0345 724 0000