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On rare occasions, environmental health officers may need to respond to serious emergencies at night or over the weekends.

Examples of emergency situations include:

  • a major food poisoning outbreak
  • a workplace fatal accident
  • a food alert for action
  • a serious pollution incident

This emergency service operates from our Risk Management Centre and can be reached through our 24-hour emergency helpline number. Please note that this service is only for emergency situations.

For less serious issues, contact us during normal office hours. 

Contact Information

24 Hour Emergency Helpline
Telephone (local rate): 0345 724 0000