Applicants have a right of appeal about any aspect of the allocation policy which they feel has been wrongly interpreted or has been wrongly applied to them.
The initial appeal will be considered by the appropriate neighbourhood manager. Applicants dissatisfied with the outcome of this initial appeal may appeal to the Head of Housing and have a further right to appeal to the Housing Appeals Sub-Committee.
Unsuccessful applicants will be provided with full written details as to why their appeal was refused and advice on how to proceed to the next stage of the appeal procedure.