Water safety tips

Remember to take the following simple steps when you move in to your home, or if you leave your home unoccupied for a week or more:

  • Flush through showers, baths, wash basins, sinks and taps continuously for two minutes, beginning with sink taps (hot and cold), following a period of non-use i.e: after you have been on holiday.
  • Keep all shower heads and taps clean and free from a build-up of limescale, mould or algae growth. Regular cleaning every three months will help sterilise and kill any bacteria.
  • If you have a hot water tank keep it at a temperature of 60°C or greater (does not apply to Combi Boiler systems) Warning: beware of scalding.
  • If you have a water heater, not a combi boiler, switch it on if possible for a period of one hour prior to use.
  • Report any deposits such as rust or any unusual matter flowing from the water outlets to the local Housing Office. Please see contacts below.

Useful contacts

For East Ayrshire Council tenants or persons acting on behalf of East Ayrshire Council tenants:

Contacts
Area  Address  Telephone number
Kilmarnock Northwest Area Centre 
Civic Centre North 
John Dickie Street 
Kilmarnock 
KA1 1HW
01563 555670 
or 
01563 554400 
or 
01563 576618
Cumnock Rothesay House 
1 Greenholm Road 
Cumnock 
KA18 1LH
01290 427727
or 
01290 427867 
or 
01563 554400
Stewarton Stewarton Area Centre 
Avenue Street 
Stewarton 
KA3 5AP
01563 554400
Galston 11 Cross Street 
Galston 
KA4 8AB
01563 554400
Dalmellington Dalmellington Area Centre 
33 Main Street 
Dalmellington 
KA6 7QL
01563 554400


For the private sector, ie owner occupiers and private landlords:

Contacts
Organisation Address Telephone number

Care & Repair

Netherthird House
Cumnock
East Ayrshire
KA18 3DB
01290 428011
or
01290 421130 


For local housing associations:

Contacts
Organisation Address Telephone Number
Atrium Homes 39/41 John Finnie Street
Kilmarnock
KA1 1BL
01563 528 816
Ayrshire Housing 119 Main Street
Ayr
KA8 8BX
01292 880 120
Bield Housing Association Craighall Business Park
7 Eagle Street
Glasgow
G4 9XA
0141 270 7200
Cunninghame Housing Association 42 Campbeltown Drive
Kilmarnock
KA3 1JX
01294 607 550
Hanover (Scotland)Housing Association Pavillion 5 (Ground Floor)
Watermark Business Park
345 Govan Road
Glasgow
G51 2SE
0141 553 6300
Horizon Housing Association Leving House
Fairbairn Place
Kirkton North
Livingston
EH54 6TN
 01506 424 140
Irvine Housing Association 9 Glencraig Street
Drongan
KA6 7AS
0845 112 6600
Key Housing Association The Square
70 Renton Street
Glasgow
G4 0HT
0141 342 1890
Link Housing Association Watling House
Callendar Business Park
Falkirk
FK1 1XR
08451 400 100
Margaret Blackwood Housing Association 1 Belses Gardens
Cardonald
Glasgow
G52 2DY
0141 883 4477
Shire Housing Association Netherthird House
Netherthird
Cumnock
KA18 3DB
01290 421 130
Trust Housing Association 1st Floor Pavillion
5 Watermark Business Park 345 Govan Road
G51 2SE
0141 227 1994
West of Scotland Housing Association 17 Portland Road
Kilmarnock
KA1 2BT
0844 892 0321

Contact Information

Housing: Irvine Valley and Ballochmyle
Civic Centre North
John Dickie Street
Kilmarnock
KA1 1HW
Telephone: 01563 554650
Housing: Cumnock and Doon Valley
1 Greenholm Road
Cumnock
East Ayrshire
KA18 1LH
Telephone: 01290 427727
Housing: Kilmarnock Central and South
Civic Centre North
John Dickie Street
Kilmarnock
KA1 1HW
Telephone: 01563 576618
Housing: Kilmarnock North
Northwest Area Centre
Western Road
Kilmarnock
East Ayrshire
KA3 1NQ
Telephone: 01563 555670
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