Objectives | What we have achieved |
Digital workforce
|
- We have equipped our office-based workforce with the essential tools, skills and technology required to deliver smarter services
- Over 2,000 staff have access to laptops, networks, mobiles and fixed telephony solutions which allow service delivery wherever and whenever it is required
- Where needed we provide assistive technologies to make sure all our staff can make the best use of available technology
|
Digital learning
|
- We have developed new e-learning modules for staff training which covers information governance, IT skills and cyber awareness
|
Digital devices
|
- We have standardised and modernised the range of laptops and devices available across our corporate estate so they are compatible with all of our current business applications
|
Mobile technology
|
- We have supported services and our non-office based workforce by providing secure mobile technology
- Our fleet of Housing Asset Services operatives now use digital job lines
- Our home care staff work more efficiently with the introduction of an electronic diary and appointment system
|
Digital access |
- We now offer secure wifi to visiting guests in a number of our corporate offices
|
Digital networks |
- We have provided an internet solution in our children’s houses to allow young people to use their own devices on our network securely
|
Digital security |
- We have implemented a multi-factored and multi-layered approach across our digital infrastructure whilst attaining and remaining PSN (Public Services Network) compliant
|
Digital investment |
- We have invested over £1.5 million in both corporate and curricular infrastructure, systems and devices
|