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A Digital First approach will ensure we are agile, adaptive, efficient and innovative as we connect devices, networks, data and people across a safe and secure infrastructure and make informed decisions on future service based digital efficiencies and wider Council investment.


What we have done so far

ObjectivesWhat we have achieved

Digital workforce

  • We have equipped our office-based workforce with the essential tools, skills and technology required to deliver smarter services
  • Over 2,000 staff have access to laptops, networks, mobiles and fixed telephony solutions which allow service delivery wherever and whenever it is required
  • Where needed we provide assistive technologies to make sure all  our staff can make the best use of available technology

Digital learning

  • We have developed new e-learning modules for staff training which covers information governance, IT skills and cyber awareness

Digital devices

  • We have standardised and modernised the range of laptops and devices available across our corporate estate so they are compatible with all of our current business applications

Mobile technology

  • We have supported services and our non-office based workforce by providing secure mobile technology
  • Our fleet of Housing Asset Services operatives now use digital job lines
  • Our home care staff work more efficiently with the introduction of an electronic diary and appointment system
Digital access
  • We now offer secure wifi to visiting guests in a number of our corporate offices
Digital networks
  • We have provided an internet solution in our children’s houses to allow young people to use their own devices on our network securely
Digital security
  • We have implemented a multi-factored and multi-layered approach across our digital infrastructure whilst attaining and remaining PSN (Public Services Network) compliant
Digital investment
  • We have invested over £1.5 million in both corporate and curricular infrastructure, systems and devices

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