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The Accounts Receivable section within the Finance Service issues invoices on behalf of the Council for goods and services received by customers. We also allocate payments against outstanding accounts.

Invoices are created by the section or department who have provided the goods or services. Any queries relating to the charges should be directed to them in the first instance.  Telephone contact details are displayed at the top right hand side of our invoices. Full contact details are displayed on the reverse side of our invoice.

If you have any questions relating to the charges included in the invoice, use the  contact information displayed on the left hand side of the document. If your questions are about the payment of an invoice contact us using the details displayed on the right hand side of the document.

Payment can be made by telephone, internet, post, in person at our local offices and by home banking.  Details are displayed on the reverse of all stationery issued from the Accounts Receivable system.  If you are paying by cheque please ensure you provide your invoice number on the reverse of your cheque to ensure your payment is allocated to the correct invoice.

If you are experiencing any difficulties in paying outstanding invoices please contact us as soon as possible.


Contact Information

Accounts Receivable
PO Box 13
Civic Centre
John Dickie Street
East Ayrshire
Telephone: 01563 554913
Telephone: 01563 555229