Noise nuisance is investigated by officers from our Environmental Health Service.

Complaints can be made by either:

  • calling us
  • emailing us
  • writing to us
  • visiting our office

We do not operate an out of hours service.

Our officers will investigate using a number of techniques including, where appropriate, the use of Directed Surveillance authorised under the Control of Investigatory Powers (Scotland) Act, 2000.

In some circumstances arrangements will be made to have officers attend out of normal working hours, each case is considered on its merits. Officers will advise you on the action to be taken and update them throughout their investigation.

Construction noise

Members of the public can contact us for information on acceptable times and levels of noise and to make complaints regarding noise arising from construction activities. We can deal with unacceptable construction noise under Section 60 of the Control of Pollution Act 1974.

Find out more about construction noise.

Contact Information

 

Pollution Control Team
16 John Dickie Street
Kilmarnock
KA1 1HW
Telephone: 01563 576790
Opening hours: 9am–5pm Mon-Thu and 9am–4pm on Fri