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All rates are payable by 10 monthly instalments from May to February and are due on 7th of each month. Alternatively, you can pay by two half-yearly instalments at the end of June and December.

Please email if you wish to pay in two half-yearly instalments.

Scottish Water is responsible for charging water and sewerage rates. You will receive this bill separately from your Council business rates bill.

Direct debit

There are a number of ways to pay business rates the easiest way to pay is by Direct Debit. It is quick and easy to set up or amend and is covered by the Direct Debit Guarantee.

Please note if you or your bank/building society cancel your Direct Debit whilst a balance remains outstanding, an adjustment notice will be issued to you.


You can pay your business rates online by debit/credit card or via PayPal. It is accessible 24/7, and a secure and convenient with no transaction charge.

Ensure you have your business rates reference number and card details to hand when making your payment.

Civicaepay: Pay your business rates online


You can make payments by telephone using credit or debit card. Call our 24 hour automated service on 01563 574057.

Alternatively, to make a payment during office hours you can call 01563 554400 (Option 3). 

Contact Information


Business Rates
John Dickie Street
East Ayrshire