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Drawing of a familyGIRFEC is the national approach in Scotland to improving outcomes and supporting the wellbeing of children and young people by offering the right help at the right time from the right people.

It supports young people and their families to work in partnership with the services that can help.  It puts the rights and wellbeing young people to be at the heart of the services to ensure that everyone works together to improve outcomes for young people.

Most young people get all the support and help they need from their family and local community, in partnership with services such as health and education. Where extra support is needed, the GIRFEC approach aims to make supports easy to access with the young person at the centre.

What does GIRFEC mean for young people?

GIRFEC means you:

  • understand what is happening and why
  • have been listened to carefully and your wishes have been heard, understood and taken into consideration
  • feel confident about the help you are getting
  • are appropriately involved in discussions and decisions that affect you
  • can rely on appropriate help being available as soon as possible
  • experience a more straightforward and co-ordinated response from the team working with you

 For more information you can look at the other websites below or talk to your own named person.


Guidance for young people - a guide to information sharing about you

Contact Information


Education Service
Council Headquarters
London Road
Telephone (General Enquiries): 07551 280834 or
Telephone (General Enquiries): 07721 857059 or
Social Services (Kilmarnock)
The Johnnie Walker Bond
15 Strand Street
East Ayrshire
Telephone: 01563 554200