Ayrshire Roads Alliance body worn CCTV privacy notice

05 August 2025

This notice provides clarification on the use of body worn CCTV by our parking attendants and what information is collected through body worn CCTV recordings.

It also provides information on the purpose of such recordings, how images are stored and retained and who you can contact should you require further information on your rights under data protection.

Body worn CCTV is required by our parking attendants to protect them against potential anti-social behaviour, conflict and false accusations. The CCTV units are worn overtly by our attendants and are only utilised when required. In other words, they do not continually capture images but are switched on by attendants when necessary.

Responsibility for your information

The Ayrshire Roads Alliance (ARA) is a public sector partnership that delivers shared Council roads and transportation services to communities across East and South Ayrshire.

Personal information that is held and processed by each Council within the Partnership is processed in accordance with data protection law.

For information on the role of the Data Controller, Data Protection Officer and contact details for each Council, please refer to the Privacy Statement on the respective Councils’ websites.

What personal information we need and why

Images of individuals may be collected on body worn CCTV units in the East and South Ayrshire areas. It is necessary to collect such images for the following purposes:

to deter threatening or anti-social behaviour against our parking attendants
corroboration of incident occurring when a parking attendant is on duty for investigation purposes
to reduce the scope of false allegations against parking attendants
to protect lone working parking attendants
to gather evidence of parking contraventions

How we will use your information

The information captured on body worn CCTV units may be used to:

pass to the police when criminal incidents occur
corroborate incidents or parking offences in the absence of a third party witness

Lawful basis for processing personal information

The processing of the images captured by body worn CCTV units is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller.

The body worn CCTV units may capture more sensitive information about individuals, including health details, race or ethnic origin and criminal behaviour.

The processing of this information is necessary for reasons of substantial public interest, and for the prevention or detection of unlawful acts and to carry out a key function as set out in law, namely Ayrshire Roads Alliance’s obligations under the:

Road Traffic Act 1991
Road Traffic (Permitted Parking Area and Special Parking Area) (East Ayrshire Council) Designation Order 2012
Road Traffic (Permitted Parking Area and Special Parking Area) (South Ayrshire Council) Designation Order 2012

Who we will share your information with and why

Where necessary your information will be shared with the:

Police Scotland and other emergency services
the Parking and Bus Lane Tribunal for Scotland
East and South Ayrshire Council
our service provider Pinnacle

We will also make any disclosures required by law and may also share information with other bodies responsible for:

detecting or preventing fraud, or
auditing and administering public funds

We will also generally comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and appropriate.

Ayrshire Roads Alliance will ensure that any external agency which receives disclosed information is fully aware of and accepts its responsibility as outlined in within the General Data Protection Regulations and the Data Protection Act 2018.

How long we keep your information

The Ayrshire Roads Alliance will only keep your information for the minimum period necessary.

After this time, information is deleted/destroyed in accordance with our Council approved Retention Schedule (PDF 814 KB) which explains how long we keep information for.

Providing accurate information

It is important that we hold accurate and up-to-date information.

If any details have changed, or change in the future, then individuals should ensure that they inform the respective councils as soon as possible so that they can update their records accordingly.

Individuals' data protection rights

Under data protection legislation, individuals have a right to request access to information about them that Ayrshire Roads Alliance holds.

Individuals also have the right to:

object to processing of personal data that is likely to cause, or is causing damage or distress
prevent processing for the purposes of direct marketing
object to decisions being taken by automated means
in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed
in certain circumstances, transfer their data to another organisation (data portability)

How to contact Ayrshire Roads Alliance

Individuals can contact the respective councils:

regarding their data protection rights and the processing of their data
if they have concerns about the way Ayrshire Roads Alliance is collecting or using their personal data

They should raise their concern with the relevant council Data Protection Officer in the first instance. Contact details can be found on their main Privacy Statement, via their websites.