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You can order replacement birth, death, marriage or civil partnership certificates for events registered in Scotland.

How to order and pay

Payments can only be made by credit or debit card.

Opening hours

We are open for certificate orders Monday to Thursday 9am to 4.30pm and Friday 9am to 3.30pm.

Delivery service

We offer a Fast Track same day service, certificates must be ordered before 12 noon and will be available for collection after 3pm for an additional cost of £5.

Please note as of 1 April 2024 the additional cost for our same day service will be £10.

Frequently asked questions

How much does it cost?

A certificate purchased within one month of registration will cost £10.  Any certificate outwith one month of registration will cost £15.

The same day fast track service is an additional £5.

Certificates which require to be posted shall be dispatched using Royal Mail and will incur a postage charge. 

What certificates can I order?

You can order any birth, death and marriage certificate registered in Scotland from 1855 to present date and civil partnerships registered in Scotland from 2004 to present date as long as you are able to provide all the details required.

Please note that certificates may not be available if the event was registered outwith East Ayrshire, within the current year.

What certificates can't be ordered?

The following certificates can't be ordered via our service:

Contact Information

Registration Services
Burns Monument Centre
Kay Park, Kilmarnock
Telephone: 01563 576695
Telephone: 01563 576696