Online Survey: School transport survey

Mainstream school transport is co-ordinated and managed by Facilities Management Contract Support in conjunction with SPT (Strathclyde Partnership for Transport) to provide the Council with a comprehensive range of services to support the provision of home to school transport in East Ayrshire for over 4,000 children by private sector transport providers. Feedback is important to us, so by completing this questionnaire you will help us to improve the School Mainstream Transport Service.

There are 6 questions.

Questions marked * should be answered!

  Jump to question: 1, 2, 3, 4, 5, 6,  
 

1

Based on your knowledge and your child/children`s experience, please rate your level of satisfaction with the transport your child receives in the following areas.
 
  1 - very dissatisfied 2 - somewhat dissatisfied 3 - neither satisfied nor dissatisfied 4 - somewhat satisfied 5 - very satisfied  
The reliability and timekeeping of the service
The quality and comfort of the vehicles used
The professionalism and courtesy of the drivers
The journey is safe and problem free i.e. no bad behaviour
The overall transport service provided
 

2

Did you have to contact the Facilities Management Transport Service or Strathclyde Passenger Transport? If so please rate.
 
  1 - very dissatisfied 2 - somewhat dissatisfied 3 - neither satisfied nor dissatisfied 4 - somewhat satisfied 5 - very satisfied  
The response and outcome of your contact with the Facilities Management Transport Service
The response and outcome of your contact with the Strathclyde Passenger Transport Service
 

3

Further comments / information you wish to add:
 
 

4

Parent`s name:
 
 

5

Pupil`s name:
 
 

6

School name:
 
 
  Jump to question: 1, 2, 3, 4, 5, 6,  
rating button