Equality Impact Assessment

Lead officer(s)

David Stewart

Date relevance assessment conducted

11 Oct 2022

Which groups of people do you think will be, or potentially could be, impacted (positively or negatively) upon by the implementation of this policy?

People with disabilities : No

People from black and minority ethnic communities and different racial backgrounds : No

Women and men (boys and girls) : No

Older people : No

Lesbian, gay, bisexual and transgender people : No

People from different religions or beliefs and people with no belief : No

Women who are pregnant or on maternity leave : No

People who are married or in a civil partnership : No

Children and young people : No

Do you have evidence or reason to believe that this policy/function/review will, or may potentially impact on Children's Rights 4?

N/A

Do you have evidence or reason to believe that this policy/function/review will, or may potentially impact on Human Rights 8?

N/A

Do you have evidence or reason to believe that this policy/function/review will, or may potentially:

Eliminate discrimination faced by particular groups : low

Impact upon the promotion of equality of opportunity between particular groups : low

Impact upon good relations between particular groups : low

Does it have overall relevance to equality? low

Impact on communities, including communities of interest: low

Reduce inequalities of outcome caused by socio-economic disadvantage:

Equality impact assessment required?

No

Rationale for decision

Digital Tenancy Services provides tenants with online access to their tenancy details, allowing them to check balances, pay bills and manage aspects of their tenancy online.



No current services or communications routes are being replaced or modified as a result of the new system. Tenants can continue to use these if they prefer, and will receive the same service whether requests or queries are made by phone, email, letter, face to face, or submitted via the new portal.



As a web application, the DTS portal is designed with accessibility standards and WCAG2.1 in mind, subject to the issues identified in the accessibility statement.