Be aware of cold calling

A vigilant member of the public has made East Ayrshire Council’s Trading Standards Service aware of a company who are currently using cold calling techniques to target East Ayrshire residents.

The company, SR Roofing, are suggesting to residents that they work for the Council and can provide a free roof check for those who qualify for the service.

This company is not contracted to the Council and are not authorised by the Council to carry out roof inspections.

Councillor Jim McMahon, Cabinet Member for Older People and Community Safety is asking residents to be vigilant and not to provide personal information to cold callers. He said: “SR Roofing are currently calling people in the Irvine Valley and are suggesting that they are working with the Council offering free roof checks. This is not the case. The Council is not working with this company and they are not contracted to provide services on behalf of the Council.

“Every year, 3.2 million adults – one in 15 people – across the country fall victim to a scam involving deceptive unsolicited mailings, phone calls, or emails, which are designed to con victims of their cash. UK consumers lose around a staggering £3.5 billion to scams every year.

“You should never give out personal information such as bank details over the phone to a cold caller. Unscrupulous callers could be looking to get access to important personal information in order to use them for illegal purposes.

“Never be rushed or flustered into making a decision or giving information over the phone. If you feel uncomfortable just end the call.

“Most importantly talk to someone you trust if you think you have been targeted by a scammer. It is essential that we get a full picture of current scams in circulation to help protect vulnerable people within our communities.”

To find out more about scams, to share your story or learn how to protect yourself, your friends and family check out https://www.citizensadvice.org.uk/ or call the Trading Standards Service on 01563 576602.

 

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