Online Survey: School transport - Additional Support Needs (ASN)

Facilities Management Contract Support co-ordinates the provision of home to school transport in East Ayrshire for over 424 children with ASN through contracts with private sector transport providers. Feedback is important to us, so by completing this questionnaire you will help us to improve the School ASN Transport Service.

There are 6 questions.

Questions marked * should be answered!

  Jump to question: 1, 2, 3, 4, 5, 6,  
 

1

Based on your knowledge and your child/children`s experience, please rate your level of satisfaction with the transport your child receives in the following areas.
 
  5
(very satisfied )
4 3 2 1
(very dissatisfied)
 
The reliability and timekeeping of the service
The quality and comfort of the vehicles used
The professionalism and courtesy of the drivers
The care and support provided by vehicle escort (if applicable)
The overall transport service provided
 

2

Did you have to contact the Facilities Management Transport service? If so please rate the following areas.
 
  5
(very satisfied)
4 3 2 1
(very dissatisfied)
 
The response by the Facilities Management Transport Service
The outcome of your contact with the Facilities Management Transport Service
 

3

Further comments / information you wish to add:
 
 

4

Parent`s name:
 
 

5

Address:
 
 

6

Pupil`s name:
 
 
  Jump to question: 1, 2, 3, 4, 5, 6,  
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