Coronavirus (Covid-19) Updates

What is a Case Conference

A Case Conference is a confidential meeting about any adult who may be at risk of harm. If one is being held for you, it is because someone is worried about your welfare and/or safety. You have been invited to attend the Case Conference to put across your views about whether you feel you are being harmed.

Why should I attend?

  • you are the most important person
  • you may or may not want to attend the Case Conference. Either way, this is your right and will be fully respected. Here are some options:
  • you could ask for a supportive person to attend with you
  • you could ask the Chairperson of the meeting to meet with you alone before the Case Conference so that you can tell them your views and wishes and they can speak for you
  • you could ask for an ‘independent advocate’ to attend the meeting with you. This is a person who is specially trained to help people put across their views, wishes and feelings. The advocate will help and support you to speak for yourself at the Case Conference.
  • East Ayrshire Advocacy Service (EAAS) is a local service providing independent advocates. To contact EAAS please telephone 01563 574442. If you would like help with this, ask your Key Worker who will support you to do this.

You may agree or disagree with what others are saying and it is very important that you have a chance to have your say and be heard. It's your life and your point of view that is needed.

Altrum have produced two easy read leaflets explaining more about case conferences, one explaining the steps in the process and the other explains the support that is available to you. For more information visit the Altrum website.

Contact Information

Social Services (Kilmarnock)
The Johnnie Walker Bond
15 Strand Street
East Ayrshire
Telephone: 01563 554200
Social Services (Cumnock)
Rothesay House
1 Greenholm Road
East Ayrshire
KA18 1LH
Telephone: 01290 427720
Social Work: Ayrshire Urgent Care Service
Tel: 0800 328 7758
Note: The Emergency Out Of Hours Social Work Service is available after 5pm until 9am, Monday to Friday and throughout the weekend, including public holidays. You will be put through to the Ayrshire Social Work out of Hours Response Service. A qualified Social Worker will assess the circumstances referred.