Social work report highlights successes and challenges

Despite the harsh economic climate, East Ayrshire Health and Social Care Partnership continues to deliver social work and social care services which are making real, positive changes to the lives of local people.

Chief Social Work Officer, Marion MacAulay, presented the 2018/19 annual report on the delivery of social work services at a full Council meeting last week.

The report highlights many real achievements across children’s services, social work justice, adult and community care and social work out of hours services as part of Ayrshire Urgent Care Services.  

Highlights included:

  • The Whole Systems Approach - with its emphasis on early and effective interventions has resulted in a long-term reduction in referrals to Scottish Children’s Reporters’ Administration on offence grounds. The approach aims to understand the reasons why young people offend, encourage meaningful engagement with young people and increased involvement of supporting partnership services at an earlier stage in the young person’s journey.
  • The introduction of a Court Support protocol for all under 18 year olds appearing in sheriff courts and the introduction of ‘Welcome home bags’ for use when a child is met on release from prison. This initiative has been recognised by the Centre of Youth and Criminal Justice at Strathclyde University as excellent practice.
  • Local Area Coordinators were recognised and commended for the work they do to support people with disabilities or complex needs, helping them live a full life in their community as well as arranging access to other services such as Rehabilitation and Intermediate Care, and End of Life services.
  • ‘Think TEC’, an initiative using technology where appropriate, is being widely adopted to help keep people safe and cared for, and communities protected. This development will continue to help people stay connected and will be used in the delivery of many more services in the future.
  • A new multi-agency Transitions Pathway has been introduced to assist practitioners in enabling young people with complex needs make a smoother transition between child and adult services.

The full report was warmly welcomed and approved at the East Ayrshire Council meeting on 31 October.

Councillor Iain Linton, cabinet member with responsibility for wellbeing, said: “These far-thinking initiatives are bringing real benefits to our communities and the young people themselves.

“Improving the health and wellbeing of our community is central to the Partnership’s approach and initiatives such Front Door Services and Care at Home are making a big difference in the lives of our older and less able residents.”

“As expected, challenges remain but the Partnership continues to learn, develop and look for better and more supportive ways of working together for the benefit of the people who use the services, communities, and staff, in order to deliver the best health and social care outcomes for East Ayrshire.”


The full annual report is available here.

Contact Information

Kay McKay, Communications Programme Officer

01563 554482 or 07733300607