APSE award recognises improvements in road and lighting repair times

The Ayrshire Roads Alliance (ARA) has won a major UK award for delivering improvements in the response times taken to repair street lighting and potholes for South Ayrshire Council.

The Association for Public Sector Excellence (APSE) Performance Networks Awards 2017 recognise the best and most improved performers’ across frontline local government services based on a range cost and quality performance indicators, promoting excellence and continuous improvement.

Welcoming the Award, Stewart Turner Head of Roads at ARA said: “I’m delighted we’ve been recognised for our efforts in delivering service improvements.

“We’re aware that street lighting and potholes are key concerns for local residents and we’ve worked hard to identify where we can do better.

“It’s especially pleasing as we were up against six other local authorities for the accolade and came out on top, but we’re determined to keep on delivering improvements across the board.”

South Ayrshire Council were also named as finalists in the Best Property Maintenance and Best Environmental Health Categories meaning three services in total were recognised as being among the best in the country. Last year the Council won the Most Improved Property Maintenance award, with this year’s standing testament to continued progress.

Councillor Ian Cochrane, Portfolio Holder for Sustainability & the Environment said the recognition was well deserved, “We’re committed to providing the best possible services to the people of South Ayrshire and to have three projects in the final was a significant achievement.

“I’d like to thank everyone working behind the scenes for their continued dedication to improving the way we work to deliver first class innovative services to our communities in a wide-range of different areas.”

APSE Chief Executive Paul O’Brien said: “The winners and finalists of these awards are stunning examples of what local government is capable of achieving.

“That is not to say austerity is not hitting councils hard because it is, however these winners and finalists are proof that in spite of the challenges local councils are using innovation and efficiency to continue to deliver superb local services.”


The nominees for the Most Improved Performer were:

  • Aberdeen City Council
  • East Lothian Council
  • Inverclyde Council
  • Northumberland County Council
  • South Lanarkshire Council
  • Swansea City & County

A link to the full awards for 2017 is here: http://www.apse.org.uk/apse/index.cfm/events/previous-seminars/2017-seminars/apse-performance-networks-seminar-2017/awards-winners/

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