Bulky uplifts

A wide range of items can be collected using our special/bulky uplift service. For example:

• furniture
• carpets
• mattresses
• three piece suites 
• electrical items - televisions
• white goods - cookers, fridges, freezers, washing machines, tumble dryers and dishwashers 

However, DIY and demolition debris such as windows, doors, garden sheds, bricks, slabs or builders rubble, trees, fencing, coal bunkers, storage heaters, asbestos and vehicle parts will not be collected as part of an uplift request.  

Charges

The following charges apply:

• 1-3 items: £15.54
• 4-5 items: £28.50
• £3.40 per additional item – with a maximum of 10 additional items allowed per uplift.

Residents in receipt of benefit relating to Council Tax or Housing Benefit, for example, are in receipt of Pension Credit, are eligible to a 50% discount on published charges.

Any items taken directly to our Recycling Centres by residents will be accepted free of charge.

Arrange a bulky uplift

To arrange a bulky uplift you can either:

• fill in our online form to request a special uplift
  
  
• contact your nearest Customer Services Centre or Waste Management Services.They will process your payment, take your name, address and details of the items you wish to have collected. Please note that cash is no longer accepted at Customer Service Centres as a payment option. Find out about other ways to pay.

You will be advised to place your items within your property boundary as close as possible to your usual collection point. We aim to collect items within seven working days.

Please note that a separate charging structure applies to kitchen and bathroom units.